CMS It Services
Tools Support L2 Professional
Skills
2 months ago
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Important information
Contract type:
Permanent
Location:
Navi Mumbai, Maharashtra, India
Work mode:
Onsite
Published on:
2 September 2026
What they need
Roles and Responsibility
- Provide technical support and assistance to the team on various tools and software applications.
- Troubleshoot and resolve complex technical issues related to tools and equipment.
- Collaborate with cross-functional teams to identify and implement process improvements.
- Develop and maintain documentation of tooling and processes.
- Conduct training sessions for new team members on existing tools and software.
- Analyze and report on tool performance metrics to optimize system efficiency.
Job Requirements
- Minimum 5 years of experience in IT services and support, preferably in a similar role.
- Strong knowledge of IT service management principles and practices.
- Experience with Solarwinds and other monitoring tools is desirable.
- Excellent problem-solving skills and attention to detail.
- Ability to work effectively in a fast-paced environment and prioritize tasks.
- Strong communication and interpersonal skills.
- Tech/B.E/Technical Graduates are preferred.
About Company
CMS IT SERVICES PRIVATE LIMITED is a leading provider of IT services and solutions, committed to delivering high-quality services to its clients.
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