Total Rewards Coordinator

TOTAL REWARDS COORDINATOR – BENEFITS & PENSION

Full Time
Target Salary Range $57,000 to $ 62,000 per annum

Placement within the hiring range is based on skills and experience

Application Deadline: October 20, 2026

The Total Rewards Coordinator – Benefits & Pension plays an important role in delivering a positive Associate experience through the accurate, responsive administration of our benefits and pension programs. As a trusted member of the Compensation & Benefits team, you will support Associates, collaborate with internal partners and external providers, and help ensure programs are administered in accordance with plan requirements.

If you are detail-oriented, service-focused and eager to grow your total rewards expertise, this is an exciting opportunity to make an impact.

The job involves:

• Administering day-to-day benefits and pension activities, including enrolments, eligibility and beneficiary changes, terminations, retirement transactions and related documentation.
• Responding to Associate questions, clearly explain plan provisions and coordinate timely resolutions with Payroll, Accounting, HR and external providers.
• Processing transactions accurately in Workday and in accordance with eligibility rules, plan documents, policies and applicable requirements.
• Coordinating Associate communications and education related to enrolment, dependent eligibility, coverage changes, leaves of absence, retirement options and program updates.
• Managing benefit coverage, premium arrangements and payment tracking during leaves of absence.
• Providing compassionate support for life insurance claims and benefit continuation- liaising with families and the insurer.
• Auditing provider invoices and eligibility files, investigate discrepancies, prepare payments and support reconciliations.
• Conducting Workday testing for Total Rewards programs to identify system issues and opportunities for process improvement.
• Maintaining benefits and pension comparisons across properties to support analysis and program decisions.
• Supporting job evaluations by gathering role information, maintaining documentation and assisting in the review process.
• Contributing to total rewards communications, projects and vendor initiatives while providing responsive, confidential HR support in a 24/7 operation.

The Ideal Candidate has:

• Post-secondary education in Human Resources, Business Administration or a related field, or an equivalent combination of education and experience.
• One to three years of experience in benefits, pension or total rewards administration; experience in a complex or unionized environment is an asset.
• Benefits or pension coursework, or progress toward a GBA, CEBS or related designation, is an asset.
• Knowledge of benefits and pension administration, eligibility principles, privacy requirements and plan documentation.
• Experience supporting compensation programs, HR Systems or disability management processes is an asset.
• Strong systems aptitude and proficiency in Microsoft Excel and Word; Workday experience is an asset.
• Excellent attention to detail, analytical and organizational skills, with the ability to manage competing priorities and meet deadlines.
• Clear, approachable communication and customer service skills, with sound judgment when handling confidential information.
• A collaborative, proactive and solutions-focused approach.

We confirm that we do not use AI in screening of applicants, and this position is an existing vacancy

We thank all applicants for their interest, however, only those selected for an interview will be contacted·

Niagara Casinos is committed to creating an accessible and inclusive environment by providing equal opportunity to candidates of all abilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process

Job Types: Full-time, Permanent

Pay: $57,000.00-$62,000.00 per year

Benefits:

• Dental care
• Disability insurance
• Employee assistance program
• Extended health care
• Life insurance
• On-site gym
• On-site parking
• Paid time off
• RRSP match
• Tuition reimbursement
• Vision care
• Wellness program

Work Location: In person