Tour Executive

Tour Executive – Sales

Job Type: Full-time
Working Hours: 9:00 AM – 5:30 PM
Department: Sales / Tour Operations

Job Description

We are looking for a motivated and confident Tour Executive – Sales to join our team. The candidate will be responsible for handling travel enquiries and leads provided by the company, communicating with customers, understanding their travel requirements, recommending suitable tour packages, and converting enquiries into confirmed bookings.

This is a sales-oriented position where the primary focus is on customer communication, convincing, follow-up, and closing tour package sales through phone calls, WhatsApp, and other communication channels.

Key Responsibilities

• Handle leads and travel enquiries provided by the company.
• Contact customers through phone calls, WhatsApp, and other communication channels.
• Understand customers' travel requirements, preferences, budget, and expectations.
• Prepare and explain suitable domestic and international tour packages.
• Effectively present the value and benefits of our tour packages to customers.
• Build good relationships with customers and maintain professional communication.
• Follow up regularly with interested customers and convert enquiries into bookings.
• Negotiate and handle customer queries or objections professionally.
• Use strong convincing, canvassing, and sales skills to close deals.
• Achieve assigned monthly and daily sales targets.
• Maintain proper records of leads, follow-ups, quotations, and confirmed bookings.
• Coordinate with the operations team to ensure smooth execution of confirmed tours.
• Stay updated about tour destinations, packages, hotels, transportation, and travel-related services.
• Provide excellent customer service before and after booking.

Requirements

• Excellent verbal and written communication skills.
• Good convincing and negotiation skills.
• Strong sales and customer-handling ability.
• Ability to confidently communicate with customers over the phone.
• Fluent in English; knowledge of Malayalam and/or Hindi will be an advantage.
• Positive attitude and willingness to achieve sales targets.
• Good follow-up and lead-conversion skills.
• Ability to handle customer objections and convert enquiries into sales.
• Punctual, disciplined, responsible, and professional.
• Good interpersonal and relationship-building skills.
• Basic computer knowledge and familiarity with WhatsApp, email, and MS Office.
• Previous experience in tourism, travel, hospitality, tele-sales, or sales will be an advantage.

What We Are Looking For

We are looking for someone who is confident, energetic, target-oriented, persuasive, punctual, and passionate about sales and travel.

The ideal candidate should be comfortable speaking to new customers every day, understanding their requirements, following up consistently, and most importantly, converting leads into confirmed tour bookings.

Working Hours

9:00 AM to 5:30 PM

Job Location: Choondal, Kunnamkulam
Salary: 20000+

Pay: ₹20,000.00 - ₹30,000.00 per month

Work Location: In person