Tour Guide

Company Description Walkie Talkie Tours is a tour company that offers engaging walking experiences for visitors and residents in Málaga. The company designs accessible, story-driven routes that highlight local culture, history, food, and hidden gems. Tours are tailored to different interests and audiences, aiming to make the city easy to explore and enjoyable to understand. Walkie Talkie Tours values clear communication, reliability, and memorable guest experiences. Team members are encouraged to bring their unique personality and local knowledge to every tour.

Role Description This is a part-time, on-site Tour Guide role based in Málaga. The Tour Guide will lead scheduled walking tours, provide clear and engaging commentary, and adapt tour delivery to different group sizes and guest needs. Day-to-day tasks include welcoming guests, explaining safety guidelines, answering questions, and sharing curated historical and cultural information about Málaga. The role also involves promoting additional tours or services, managing time effectively along the route, and maintaining a professional, friendly presence throughout the experience. Tour Guides are expected to coordinate with the operations team, report feedback from guests, and help ensure a consistently high-quality tour experience.

Qualifications

• Ability to lead guided tours confidently, manage groups, and maintain guest engagement.
• Strong communication and customer service skills to interact with diverse visitors and handle inquiries or concerns professionally.
• Interest in or knowledge of local and regional history, culture, and landmarks, with a willingness to continue learning.
• Basic sales skills to promote additional tours or services and support booking conversions.
• Proficiency in English and Spanish; additional languages are an advantage. (Italian and Portuguese are highly valued)
• Comfort walking and standing for extended periods and working outdoors in varying weather conditions.
• Organizational skills, reliability with schedules, and attention to detail in following tour routes and procedures.
• Previous experience in tourism, hospitality, education, or public speaking is beneficial but not required. (Experience as a tour guide in Málaga is highly valued)

Competetitive salary for a 24h/week contract, with possibility of working more hours if desired, and competitive bonuses + comission for cross selling.

Pleas note: Only people that have an official license for being a tour guide in Spain will be taken into consideration.