Tour guide/driver

About us
Auckland & Beyond Tours is an award winning touring operator dedicated to providing exceptional experiences for visitors exploring Auckland and the surrounding regions. We specialise in creating memorable tours that showcase the natural beauty, cultural heritage, and unique attractions of the area. Our commitment to quality service and customer satisfaction has established us as a trusted name in the tourism industry.

About the role
We are seeking an enthusiastic Tour Guide/Driver to join our team on a contract basis. Based in Auckland, this role is fundamental to delivering outstanding tour experiences to our diverse clientele.

As a Tour Guide/Driver, you will be the face of Auckland & Beyond Tours, combining excellent driving skills with engaging storytelling to create unforgettable journeys for our guests. This position requires you to operate both in-vehicle and on-foot, guiding groups through iconic locations and hidden gems throughout Auckland and beyond.

Our fleet consists of luxury Mercedes vehicles ranging from 5 seater SUVs, 7 seater minivans to 12 & 20 seater Mercedes Sprinters. (All automatic and class 1)

Key responsibilities

• Operate vehicles safely and professionally, transporting tour groups to various destinations
• Provide engaging, informative commentary about local attractions, history, culture and natural features
• Ensure the comfort and safety of all passengers throughout each tour
• Plan and organise tour itineraries to maximise guest experience and satisfaction
• Maintain vehicles to ensure they are clean, well-maintained and in good working order
• Manage group dynamics and respond professionally to passenger requests and concerns
• Adhere to all traffic regulations and safety protocols at all times
• Liaise with local businesses, attractions and accommodation providers as needed
• Maintain accurate records of tours, passenger numbers and any incidents
• Contribute to positive online reviews and customer feedback through exceptional service delivery

What we're looking for

• Current, valid driving licence with a clean driving record (NZ Class 1 with P endorsment)
• Demonstrated experience as a tour guide, tour driver or in a similar customer-facing role within the hospitality or tourism sector is a bonus.
• In-depth knowledge of NZ attractions, history, geography and local culture, or a strong willingness to develop this knowledge
• Excellent communication and interpersonal skills with the ability to engage diverse groups of people
• Strong organisational and time management abilities
• Reliability and punctuality with a professional attitude
• Physical fitness and ability to walk extended distances and navigate various terrain
• Current First Aid certification
• Passion for sharing local knowledge and creating memorable experiences for guests

What we offer

• Flexible contract-based work that can be tailored to your availability
• Opportunity to work in the beautiful Auckland region and share your knowledge with visitors from around the world
• Competitive remuneration package commensurate with experience
• Access to professional development opportunities within the tourism industry
• Supportive team environment with experienced tourism professionals
• The chance to build lasting relationships with regular clients and local business partners

Apply now
If you are a personable, knowledgeable and safety-conscious tour guide/driver seeking work with a reputable Auckland tourism company, we would love to hear from you.

Please submit your CV, a cover letter detailing your relevant experience, and any certifications along with your application.