Tow Truck Driver

Essential Duties and Responsibilities

Tow Truck Operations

• Safely operate assigned tow trucks and equipment in accordance with company policies and applicable laws and regulations.
• Respond to towing, roadside assistance, accident recovery, and vehicle transport calls as assigned.
• Properly load, secure, transport, and unload vehicles.
• Safely operate winches, wheel lifts, rollback beds, and other towing and recovery equipment.
• Perform required pre-trip and post-trip vehicle inspections and report mechanical problems or safety concerns.
• Maintain accurate records of towing calls, mileage, services performed, and required paperwork.
• Provide professional customer service and communicate clearly with customers, dispatch, law enforcement, and other parties when necessary.
• Keep tow trucks, tools, and equipment clean, organized, and in good working condition.
• Follow all applicable traffic laws, safety procedures, and company policies.

General Responsibilities

• Arrive on time and be prepared to perform assigned duties.
• Follow all company policies, procedures, and reasonable instructions from management.
• Maintain a professional attitude and treat customers, coworkers, and the public with respect.
• Protect company vehicles, equipment, tools, customer vehicles, and other property from damage, loss, or misuse.
• Report accidents, injuries, vehicle damage, customer complaints, and workplace safety concerns promptly.
• Perform other reasonable job-related duties as assigned by management.

Qualifications and Requirements

• Valid driver’s license appropriate for the vehicles operated.
• Driving record acceptable to the company and its insurance carrier.
• Demonstrated ability to safely operate towing equipment or willingness to complete required training.
• Automotive repair experience and knowledge of mechanical systems preferred.
• Ability to safely use hand tools, power tools, shop equipment, and diagnostic tools.
• Ability to communicate professionally with customers and coworkers.
• Ability to work independently, manage time effectively, and follow instructions.
• Ability to work outdoors in varying weather conditions and respond to changing job demands.
• Ability to safely lift, carry, bend, stand, and perform physical duties required for towing and mechanical work, with reasonable accommodations where applicable.
• Willingness to follow all company safety requirements and applicable federal, state, and local laws.

Safety and Conduct Expectations

Employees must operate all company vehicles and equipment safely and responsibly. Unsafe driving, improper vehicle securement, misuse of equipment, failure to follow safety procedures, dishonesty, unauthorized use of company property, or unprofessional treatment of customers may result in corrective action, up to and including termination, consistent with company policy and applicable law.

Employees must immediately report workplace injuries, accidents, vehicle damage, equipment failures, and other significant safety concerns to management.

Performance Expectations

Job performance will be evaluated based on:

• Safe operation of tow trucks and recovery equipment.
• Quality and accuracy of automotive repairs.
• Dependability, attendance, and punctuality.
• Customer service and professionalism.
• Productivity and efficient use of work time.
• Care of company equipment and customer vehicles.
• Compliance with company policies and safety requirements.
• Accuracy of service records and repair documentation.

Work Location: In person

Pay: From $600.00 per week

Work Location: In person