Track Lead - Miscrosoft Windows,Microsoft Servers RDS,Touch Services

Noida, Uttar Pradesh

Job Summary

emote Desktop Services (RDS) Administration • Administer and support Microsoft Remote Desktop Services infrastructure. • Manage and troubleshoot: o RD Session Host o RD Connection Broker o RD Web Access o RD Gateway o RD Licensing Server • Configure and support RemoteApp and Virtual Desktop environments. • Manage RDS licensing and compliance requirements. • Troubleshoot session disconnects, login failures, profile issues, performance bottlenecks, and printer redirection problems. • Perform RDS upgrades, migrations, disaster recovery testing, and capacity planning. • Implement and support RDS High Availability solutions. Infrastructure Services • Support Active Directory, DNS, DHCP, Group Policy, and Certificate Services. • Manage Windows file services, storage, and clustering solutions. • Support VMware, AWS, and Azure-hosted Windows workloads. • Implement server security hardening and Microsoft best practices. Patching & Vulnerability Management • Perform Windows patch deployment and compliance activities using SCCM/MECM or WSUS. • Support vulnerability remediation programs and security initiatives. • Coordinate security updates, OS hardening, and compliance remediation. • Generate compliance and patching status reports. Incident, Change & Problem Management • Troubleshoot server and RDS-related incidents within SLA. • Perform root cause analysis for recurring issues. • Participate in change planning, implementation, and validation activities. • Support major incidents and critical outage recovery activities. • Maintain SOPs, technical documentation, and knowledge articles. Automation & Continuous Improvement • Develop and maintain PowerShell scripts for operational automation. • Automate repetitive administrative and reporting tasks. • Identify opportunities for service improvement and operational efficiency. • Support infrastructure modernization and cloud migration initiatives. ________________________________________ Required Skills & Technical Expertise Windows Server Skills • Strong hands-on experience with Windows Server 2012, 2016, 2019, 2022, and 2025. • Good understanding of Windows Server architecture, services, and administration. • Experience performing OS upgrades, migrations, and performance tuning. • Knowledge of Failover Clustering and High Availability solutions. Remote Desktop Services (RDS) • Strong hands-on experience managing Microsoft Remote Desktop Services environments. • Good understanding of RDS architecture and components. • Experience managing RD Session Host, Connection Broker, Web Access, Gateway, and Licensing servers. • Experience troubleshooting RDS connectivity, performance, profile, and authentication issues. • Knowledge of RemoteApp publishing, load balancing, and session management. • Experience with RDS High Availability and disaster recovery planning. Infrastructure & Cloud • Strong Active Directory administration and troubleshooting skills. • Experience managing DNS, DHCP, Group Policy, and PKI certificates. • Experience supporting VMware virtual environments. • Experience supporting Windows workloads in AWS and Azure. • Understanding of networking fundamentals, firewall ports, proxy configurations, and authentication protocols. Patching, Security & Compliance • Experience managing Windows patching through SCCM/MECM or WSUS. • Knowledge of vulnerability remediation and security compliance processes. • Experience with server hardening and Microsoft security best practices. • Understanding of EDR and endpoint security solutions. Automation & Reporting • Basic to advanced PowerShell scripting skills. • Experience creating operational reports and dashboards. • Ability to automate administrative and monitoring activities. Soft Skills • Strong troubleshooting and analytical skills. • Excellent verbal and written communication skills. • Ability to coordinate with application, database, cloud, and infrastructure teams. • Strong documentation and operational process adherence. • Ability to ment

Key Responsibilities

emote Desktop Services (RDS) Administration • Administer and support Microsoft Remote Desktop Services infrastructure. • Manage and troubleshoot: o RD Session Host o RD Connection Broker o RD Web Access o RD Gateway o RD Licensing Server • Configure and support RemoteApp and Virtual Desktop environments. • Manage RDS licensing and compliance requirements. • Troubleshoot session disconnects, login failures, profile issues, performance bottlenecks, and printer redirection problems. • Perform RDS upgrades, migrations, disaster recovery testing, and capacity planning. • Implement and support RDS High Availability solutions. Infrastructure Services • Support Active Directory, DNS, DHCP, Group Policy, and Certificate Services. • Manage Windows file services, storage, and clustering solutions. • Support VMware, AWS, and Azure-hosted Windows workloads. • Implement server security hardening and Microsoft best practices. Patching & Vulnerability Management • Perform Windows patch deployment and compliance activities using SCCM/MECM or WSUS. • Support vulnerability remediation programs and security initiatives. • Coordinate security updates, OS hardening, and compliance remediation. • Generate compliance and patching status reports. Incident, Change & Problem Management • Troubleshoot server and RDS-related incidents within SLA. • Perform root cause analysis for recurring issues. • Participate in change planning, implementation, and validation activities. • Support major incidents and critical outage recovery activities. • Maintain SOPs, technical documentation, and knowledge articles. Automation & Continuous Improvement • Develop and maintain PowerShell scripts for operational automation. • Automate repetitive administrative and reporting tasks. • Identify opportunities for service improvement and operational efficiency. • Support infrastructure modernization and cloud migration initiatives. ________________________________________ Required Skills & Technical Expertise Windows Server Skills • Strong hands-on experience with Windows Server 2012, 2016, 2019, 2022, and 2025. • Good understanding of Windows Server architecture, services, and administration. • Experience performing OS upgrades, migrations, and performance tuning. • Knowledge of Failover Clustering and High Availability solutions. Remote Desktop Services (RDS) • Strong hands-on experience managing Microsoft Remote Desktop Services environments. • Good understanding of RDS architecture and components. • Experience managing RD Session Host, Connection Broker, Web Access, Gateway, and Licensing servers. • Experience troubleshooting RDS connectivity, performance, profile, and authentication issues. • Knowledge of RemoteApp publishing, load balancing, and session management. • Experience with RDS High Availability and disaster recovery planning. Infrastructure & Cloud • Strong Active Directory administration and troubleshooting skills. • Experience managing DNS, DHCP, Group Policy, and PKI certificates. • Experience supporting VMware virtual environments. • Experience supporting Windows workloads in AWS and Azure. • Understanding of networking fundamentals, firewall ports, proxy configurations, and authentication protocols. Patching, Security & Compliance • Experience managing Windows patching through SCCM/MECM or WSUS. • Knowledge of vulnerability remediation and security compliance processes. • Experience with server hardening and Microsoft security best practices. • Understanding of EDR and endpoint security solutions. Automation & Reporting • Basic to advanced PowerShell scripting skills. • Experience creating operational reports and dashboards. • Ability to automate administrative and monitoring activities. Soft Skills • Strong troubleshooting and analytical skills. • Excellent verbal and written communication skills. • Ability to coordinate with application, database, cloud, and infrastructure teams. • Strong documentation and operational process adherence. • Ability to ment

Skill Requirements

emote Desktop Services (RDS) Administration • Administer and support Microsoft Remote Desktop Services infrastructure. • Manage and troubleshoot: o RD Session Host o RD Connection Broker o RD Web Access o RD Gateway o RD Licensing Server • Configure and support RemoteApp and Virtual Desktop environments. • Manage RDS licensing and compliance requirements. • Troubleshoot session disconnects, login failures, profile issues, performance bottlenecks, and printer redirection problems. • Perform RDS upgrades, migrations, disaster recovery testing, and capacity planning. • Implement and support RDS High Availability solutions. Infrastructure Services • Support Active Directory, DNS, DHCP, Group Policy, and Certificate Services. • Manage Windows file services, storage, and clustering solutions. • Support VMware, AWS, and Azure-hosted Windows workloads. • Implement server security hardening and Microsoft best practices. Patching & Vulnerability Management • Perform Windows patch deployment and compliance activities using SCCM/MECM or WSUS. • Support vulnerability remediation programs and security initiatives. • Coordinate security updates, OS hardening, and compliance remediation. • Generate compliance and patching status reports. Incident, Change & Problem Management • Troubleshoot server and RDS-related incidents within SLA. • Perform root cause analysis for recurring issues. • Participate in change planning, implementation, and validation activities. • Support major incidents and critical outage recovery activities. • Maintain SOPs, technical documentation, and knowledge articles. Automation & Continuous Improvement • Develop and maintain PowerShell scripts for operational automation. • Automate repetitive administrative and reporting tasks. • Identify opportunities for service improvement and operational efficiency. • Support infrastructure modernization and cloud migration initiatives. ________________________________________ Required Skills & Technical Expertise Windows Server Skills • Strong hands-on experience with Windows Server 2012, 2016, 2019, 2022, and 2025. • Good understanding of Windows Server architecture, services, and administration. • Experience performing OS upgrades, migrations, and performance tuning. • Knowledge of Failover Clustering and High Availability solutions. Remote Desktop Services (RDS) • Strong hands-on experience managing Microsoft Remote Desktop Services environments. • Good understanding of RDS architecture and components. • Experience managing RD Session Host, Connection Broker, Web Access, Gateway, and Licensing servers. • Experience troubleshooting RDS connectivity, performance, profile, and authentication issues. • Knowledge of RemoteApp publishing, load balancing, and session management. • Experience with RDS High Availability and disaster recovery planning. Infrastructure & Cloud • Strong Active Directory administration and troubleshooting skills. • Experience managing DNS, DHCP, Group Policy, and PKI certificates. • Experience supporting VMware virtual environments. • Experience supporting Windows workloads in AWS and Azure. • Understanding of networking fundamentals, firewall ports, proxy configurations, and authentication protocols. Patching, Security & Compliance • Experience managing Windows patching through SCCM/MECM or WSUS. • Knowledge of vulnerability remediation and security compliance processes. • Experience with server hardening and Microsoft security best practices. • Understanding of EDR and endpoint security solutions. Automation & Reporting • Basic to advanced PowerShell scripting skills. • Experience creating operational reports and dashboards. • Ability to automate administrative and monitoring activities. Soft Skills • Strong troubleshooting and analytical skills. • Excellent verbal and written communication skills. • Ability to coordinate with application, database, cloud, and infrastructure teams. • Strong documentation and operational process adherence. • Ability to ment

Other Requirements

emote Desktop Services (RDS) Administration • Administer and support Microsoft Remote Desktop Services infrastructure. • Manage and troubleshoot: o RD Session Host o RD Connection Broker o RD Web Access o RD Gateway o RD Licensing Server • Configure and support RemoteApp and Virtual Desktop environments. • Manage RDS licensing and compliance requirements. • Troubleshoot session disconnects, login failures, profile issues, performance bottlenecks, and printer redirection problems. • Perform RDS upgrades, migrations, disaster recovery testing, and capacity planning. • Implement and support RDS High Availability solutions. Infrastructure Services • Support Active Directory, DNS, DHCP, Group Policy, and Certificate Services. • Manage Windows file services, storage, and clustering solutions. • Support VMware, AWS, and Azure-hosted Windows workloads. • Implement server security hardening and Microsoft best practices. Patching & Vulnerability Management • Perform Windows patch deployment and compliance activities using SCCM/MECM or WSUS. • Support vulnerability remediation programs and security initiatives. • Coordinate security updates, OS hardening, and compliance remediation. • Generate compliance and patching status reports. Incident, Change & Problem Management • Troubleshoot server and RDS-related incidents within SLA. • Perform root cause analysis for recurring issues. • Participate in change planning, implementation, and validation activities. • Support major incidents and critical outage recovery activities. • Maintain SOPs, technical documentation, and knowledge articles. Automation & Continuous Improvement • Develop and maintain PowerShell scripts for operational automation. • Automate repetitive administrative and reporting tasks. • Identify opportunities for service improvement and operational efficiency. • Support infrastructure modernization and cloud migration initiatives. ________________________________________ Required Skills & Technical Expertise Windows Server Skills • Strong hands-on experience with Windows Server 2012, 2016, 2019, 2022, and 2025. • Good understanding of Windows Server architecture, services, and administration. • Experience performing OS upgrades, migrations, and performance tuning. • Knowledge of Failover Clustering and High Availability solutions. Remote Desktop Services (RDS) • Strong hands-on experience managing Microsoft Remote Desktop Services environments. • Good understanding of RDS architecture and components. • Experience managing RD Session Host, Connection Broker, Web Access, Gateway, and Licensing servers. • Experience troubleshooting RDS connectivity, performance, profile, and authentication issues. • Knowledge of RemoteApp publishing, load balancing, and session management. • Experience with RDS High Availability and disaster recovery planning. Infrastructure & Cloud • Strong Active Directory administration and troubleshooting skills. • Experience managing DNS, DHCP, Group Policy, and PKI certificates. • Experience supporting VMware virtual environments. • Experience supporting Windows workloads in AWS and Azure. • Understanding of networking fundamentals, firewall ports, proxy configurations, and authentication protocols. Patching, Security & Compliance • Experience managing Windows patching through SCCM/MECM or WSUS. • Knowledge of vulnerability remediation and security compliance processes. • Experience with server hardening and Microsoft security best practices. • Understanding of EDR and endpoint security solutions. Automation & Reporting • Basic to advanced PowerShell scripting skills. • Experience creating operational reports and dashboards. • Ability to automate administrative and monitoring activities. Soft Skills • Strong troubleshooting and analytical skills. • Excellent verbal and written communication skills. • Ability to coordinate with application, database, cloud, and infrastructure teams. • Strong documentation and operational process adherence. • Ability to ment

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