Tracker Support Coordinator

Department: Program Management Office

Location: India - Gurugram

Description Utilities One Group is a US-based company supporting the telecom, power, water, renewable energy, and data centre sectors through high-quality services and specialized consulting. Our greatest strength is our people, whose expertise, collaboration, and integrity help deliver meaningful results and lasting impact.

We are seeking an entry-level Data Entry & Tracker Support Coordinator to maintain accurate and up-to-date information in the company’s Locate Tracker and support its day-to-day administration. The role focuses on data entry, SharePoint list maintenance, user access administration, reporting, and routine user support. The ideal candidate is detail-oriented, organized, comfortable working with SharePoint and Excel, and able to follow established procedures while identifying and resolving data issues.

- Work Schedule : Monday-Friday, 6:30pm - 2:30am (IST), Daily On-Site.

- Location : EMAAR Digital Green, Tower B, Golf Course Road Extension, Sector 61, Gurugram, Haryana – 122011.

Key Responsibilities

• Enter and maintain locate ticket information, including project details, vendors, ticket numbers, dates, statuses, footage, and comments.
• Review tracker records for accuracy, completeness, duplicates, and outdated information, and coordinate with relevant team members to resolve discrepancies.
• Maintain user access records and process approved additions, changes, and removals within assigned permissions.
• Create and maintain SharePoint views, dropdown options, and basic list settings using established procedures.
• Create new SharePoint lists from approved templates as tracker requirements expand.
• Use tracker reports and Excel to prepare updates, reminders, missing-information requests, and status summaries.
• Verify tracker information against designated external websites when required.
• Support new-user onboarding and training on tracker access, data entry, record updates, and available views.
• Respond to routine user questions, maintain basic user instructions, and escalate technical issues or system-change requests as appropriate.

Skills, Knowledge & Expertise

• Hands-on experience with SharePoint lists, including creating, entering, editing, and maintaining records and using SharePoint views.
• Working knowledge of Microsoft Excel, including data entry, tables, sorting, and filtering.
• General computer proficiency with email, file management, and web-based tools.
• Strong attention to detail with a focus on data accuracy and completeness.
• Clear written and verbal communication skills.
• Ability to follow established procedures, manage recurring tasks, and follow up on missing or incorrect information.
• Ability to handle company and user information appropriately.

Job Benefits

• Competitive salary package.
• One way travel (Office to Home) Expenses cover.
• Being a part of a multi-cultural, dynamic work environment.
• Opportunity to work in a US-based fast-growing company with significant impact in the industry.