Tracking Executive

About Us:

Founded in 2018,having presence since 9 years and existence within PAN India.We are an AI Tech enabled marketplace platform connecting fleet owners with manufacturing brands and stakeholders for delivery from origin to destination.We are a trusted network of around 10000+trucks,6500 drivers,6000+ fleet owners and working for 250+ corporate clients.

Website: https://www.roadexpressfreight.com/

Job Description:

Job Designation: Tracking Executive

No. of Positions: 1

Employment Type: Full Time

Education: Graduate/Post Graduate

Experience: 2-5 Years

Salary: Negotiable

Joining: Immediately

Job Location: Gurugram

Office Hours: 9:30 A.M.-6:30 P.M.

Industry: Transportation,Logistics,Supply Chain and FTL

Functional Area: Operations

Key Responsibilities:

• Monitor and track pan-India vehicle movement from dispatch to delivery.
• Coordinate with drivers,fleet owners,transporters and internal operations teams.
• Ensure timely vehicle placement,movement updates and delivery status.
• Identify delays,route deviations,stoppages and other operational issues and take timely action.
• Maintain real-time tracking updates through internal systems/applications.
• Follow up continuously with drivers and fleet owners for vehicle movement.
• Escalate critical delays and exceptions to the Operations/Management team.
• Prepare daily tracking,pending vehicle and delivery status reports.
• Maintain accurate records of vehicle movement and operational activities.
• Coordinate with Operations,Customer Support and other teams to resolve shipment-related issues.
• Ensure adherence to operational processes and turnaround timelines.

Skills/Requirements:

• 2–5 years of experience in vehicle tracking,fleet operations,logistics or transportation. Strong follow-up and coordination skills.
• Good knowledge of GPS/vehicle tracking systems and logistics applications.
• Good command of MS Excel/Google Sheets.
• Strong communication skills in Hindi and English.
• Ability to handle multiple vehicles and urgent operational situations.
• Good problem-solving and escalation-management skills.
• Willingness to work in a fast-paced logistics environment.

Preferred Profile:

Candidates from Logistics,Transport,Fleet Management,Freight,3PL or Supply Chain backgrounds will be preferred.

What RoadExpress Offers:

• Growth opportunity in the Logistics & Supply Chain industry.
• Exposure to Pan-India operations.
• Performance-driven work environment.
• Career growth opportunities.
• Professional and collaborative workplace.

Pay: ₹15,000.00 - ₹20,000.00 per month

Work Location: In person