Trade Counter/Internal Sales

Company Overview
Edmundson Electrical LTD Bridgwater is part of the UK’s largest and most successful electrical wholesale network, with over 400 branches nationwide. Our success, both locally and Nationally, is driven by our dedicated staff and the exceptional service we provide to our customers.

Overview
We are seeking an experienced Trade Counter/Internal Sales person to join our team. This role offers an exciting opportunity to engage with customers directly, build long lasting professional relationships, provide advice, drive sales growth and have a real positive impact on the success of the Branch.

Responsibilities

• Assist customers at the trade counter with product selection, technical queries, and order processing
• Provide excellent customer service through clear communication, active listening, and professional phone etiquette
• Promote upselling opportunities by recommending additional products or solutions to meet customer needs
• Manage inventory merchandising on the trade counter to ensure products are well-organized and visually appealing
• Process sales transactions accurately using point-of-sale systems while maintaining organizational skills
• Support stock replenishment and inventory management to ensure product availability
• Collaborate with team members to meet sales targets and improve overall performance

Skills

• Must have previous electrical wholesale experience
• Strong communication skills with an emphasis on clear, friendly interaction both in person and over the phone
• Good attention to detail and a strong work ethic
• Excellent time management skills to prioritize tasks efficiently in a fast-paced environment
• Professional phone etiquette for engaging with customers over the phone confidently
• Upselling skills to maximize sales opportunities while maintaining customer satisfaction
• Strong organizational skills for managing stock levels, documentation, and customer orders
• Must have a valid UK driving licence

If you have the necessary experience and are interested in joining our team, or would simply like to hear more about the job role, please register your interest via email to [email protected]

Pay: From £32,000.00 per year

Benefits:

• Company pension
• Free parking
• On-site parking
• Profit sharing

Work Location: In person