Trade Operations Executive

Key Accountabilities

• Gather and verify the required information and supporting documents from internal and external parties for Malaysia customs declaration processing.
• Prepare, process, and submit import and export customs declarations, including K1, K2, K8, PKFZ, and other relevant declaration types in compliance with Malaysia Customs regulations and company procedures.
• Ensure all customs declarations are accurate, complete, and submitted within the required timelines.
• Monitor declaration status and liaise with shippers, customers, forwarding agents, and the customs system to resolve declaration-related issues promptly.
• Investigate and resolve declaration discrepancies or exceptions by coordinating with relevant stakeholders.
• Maintain accurate documentation and records of customs declarations for audit and compliance purposes.
• Prepare daily, weekly, and monthly operational reports as assigned by the Team Lead.
• Ensure compliance with Malaysia Customs regulations, company SOPs, and customer requirements.
• Support the team in achieving operational KPIs, service quality, and compliance standards.
• Perform any other duties assigned by the Team Lead or Management from time to time.

Skills & Experiences Job Requirements

• Successfully passed the SPM examination.
• Minimum 1–3 years of experience in customs declaration, freight forwarding, or logistics operations.
• Hands on experience in preparing and submitting Malaysia Customs declarations (K1, K2, K8, PKFZ, and other declaration types).
• Familiar with Dagang Net, and Malaysia Customs procedures.
• Good understanding of import/export documentation, tariff codes, customs regulations, and compliance requirements.
• Strong attention to detail with good analytical and problem-solving skills.
• Able to work independently, prioritize tasks, and meet tight deadlines in a fast-paced environment.
• Good communication and interpersonal skills to coordinate with customers, forwarding agents, shipping lines, and customs authorities.
• Proficient in Microsoft Office applications, especially Excel.
• Candidates with immediate availability or short notice are encouraged to apply.