Trade Operations Intern

Please apply until October 31, 2026

Role: Internship (4 to 6 Months)

Location: Kuala Lumpur, Malaysia

JTI Talent Internship – Distributor & Field Force Track

Gain real-world exposure to the commercial side of business with the JTI Talent Internship – Distributor & Field Force (DFF) Track at JT International Trading Sdn. Bhd. (JTI Malaysia), an award-winning Top Employer known for its exceptional culture, strong career growth, and global environment. Based in a dynamic and highly regulated corporate setting, you will gain meaningful exposure as part of a high-performing team.

This internship provides practical experience in understanding how the Route-to-Consumer strategy and effective execution impact overall market outcomes, fostering a strong foundation in commercial operations and strategic planning.

As a JTI Talent Intern in DFF, you will build strong commercial, analytical, and operational capabilities by:

• Supporting the assessment of route-to-market (RTM) strategies and distribution models, benchmarking against competitors and FMCG RTM best practices to identify gaps and winning opportunities.
• Assisting in the evaluation of field sales performance and distributor effectiveness, including productivity, visitation quality, ROI, profitability, volume growth, and activation execution in line with the Sales Playbook.
• Contributing to operational and cost efficiency analysis, including the review of distributor KPIs, trade service levels, and overall productivity to support continuous performance improvement to win competitions.
• Gaining valuable on-ground exposure through site visits and distributor engagement, building a practical understanding of field operations and execution realities.
• Supporting the use of digital platforms and reporting tools, helping to improve communication, data visibility, reporting accuracy, and workflow efficiency across the Sales organisation.

Requirements:

• Malaysian citizen who is currently pursuing a Bachelor’s degree at a recognised university or college
• Available to commit to the internship for at least 4 months (16 weeks)
• Studying Business Management, Business Analytics, Operations Management, Commerce or FMCG related disciplines
• Demonstrates strong analytical and critical thinking, with the ability to identify patterns, gaps, and opportunities, and an interest in FMCG sales, distribution models, and field execution
• Communicates clearly and effectively, with the ability to engage internal and external stakeholders, while managing multiple priorities in a fast-paced environment
• Proficient in Microsoft Office tools (Excel, PowerPoint, and Word); communicates effectively in English and Bahasa Melayu, with additional language skills as an advantage

What's in it for you?

You’ll gain hands-on exposure to real commercial operations in an FMCG environment, developing practical skills in sales, distribution, leadership and excellence in execution while working with real business insights.

Guided by experienced professionals, this internship will help you build a strong commercial mindset, analytical capability and leadership, equipping you with the confidence to take the next step in your career.