Trade/Retail Assistant

About the role

As a Retail / Trade Sales Assistant, you will play an important part in providing our customers with knowledgeable, friendly and efficient service.

Part Time, Full Time or Casual hours available for the right applicant.

Key responsibilities

• Assisting retail and trade customers with product selection and advice
• Processing sales, quotes and customer orders
• Building strong relationships with our regular trade customers
• Answering customer enquiries in person and over the phone
• Helping customers find practical solutions for their building, renovation and DIY projects
• Maintaining product presentation, merchandising, replenishing and organising stock when required
• Working alongside our yard, trade and retail teams to ensure customer orders are completed accurately
• Supporting the wider team during busy trading periods
• Maintaining a safe, clean and organised workplace

About you

• Enjoys delivering excellent customer service
• Is confident communicating with a wide variety of customers
• Has a positive attitude and strong work ethic
• Is reliable, organised and willing to take responsibility
• Works well as part of a team
• Is comfortable working in a fast-paced retail and trade environment
• Has good attention to detail
• Is willing to learn about our products and the building industry
• Previous experience within hardware, timber, building supplies, construction, trade sales or retail would be highly regarded, however it is not essential for the right person

Benefits

• A supportive and experienced team
• Ongoing product and industry training
• Opportunities to develop your knowledge across retail and trade
• Career development opportunities within a growing business
• Staff discounts
• A varied role where no two days are exactly the same
• The opportunity to build relationships with local builders, tradespeople and members of the community

About us

Gubbins Mitre 10 is part of a long-standing independent Mitre 10 group servicing builders, tradespeople, renovators and the wider community. Our Shoalhaven operations service customers across Nowra, South Nowra, Huskisson and Milton, providing everything from general hardware and building materials through to timber, landscaping, paint, tools and trade supplies. Our focus is simple: great service, strong relationships and getting the job done properly.