Crypto.com
Trading Support Analyst
Skills
20 days ago
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Important information
Contract type:
Permanent
Location:
Hong Kong
Work mode:
Onsite
Published on:
5 October 2026
What they need
The Trading team develops and operates quantitative trading strategies across prediction markets, equity markets, and crypto markets .
We are looking for a Trading Operations & Support Analyst to support live systematic trading, ensure smooth day-to-day operations, and help improve the reliability and efficiency of our trading systems and processes.
Responsibilities:
Monitor live trading systems, strategies, orders, positions, P&L, and risk
Act as the first line of support for trading, execution, exchange connectivity, and production issues
Investigate and resolve order, position, P&L, reconciliation, and trading-system exceptions
Coordinate with traders, quantitative developers, exchanges, brokers, and other counterparties to resolve live trading issues
Support strategy deployments, system releases, testing, and production changes
Monitor exchange and market events, outages, connectivity issues, and other operational risks
Analyze trading and operational metrics to identify issues and improve processes
Develop tools and automation to improve monitoring, reconciliation, reporting, and trading operations
Maintain operational procedures and controls for production trading
Participate in local trading coverage and rotating weekend coverage
Requirements:
3+ years of experience in electronic trading, trade support, trading operations, production support, or a related role
Strong understanding of electronic trading, order lifecycle, positions, P&L, and risk
Ability to troubleshoot issues calmly and effectively in a fast-moving production environment
Strong Python or scripting skills; SQL experience is preferred
Experience working with large trading or market datasets
Strong analytical, communication, and problem-solving skills
Bachelor's degree in Computer Science, Engineering, Mathematics, Finance, or another quantitative discipline, or equivalent relevant experience
Preferred:
Experience supporting systematic, algorithmic, or market-making trading
Experience with prediction markets, equities, crypto, futures, options, or other derivatives
Experience with exchange APIs, FIX, order-book data, or real-time trading systems
We may use artificial intelligence tools to analyze the content of your Resume/CV against the specific requirements for the position. The purpose is to support our recruitment team in reviewing applications more effectively. These tools assist our recruitment team in their evaluation of your application by providing recommendations, but they do not replace human judgment. Final hiring decisions are ultimately made by humans who consider the insights generated by the tools along with other relevant information. If you would like more details about how your personal information is processed, please contact us.
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