Trading Systems Support Specialist

Join Tata Consultancy Services, Asia Pacific and be part of an organization committed to sustainable development for our future. TCS follows the Tata group philosophy of building sustainable businesses that are rooted in the community and demonstrate care for the environment. Our unique values position us to combine a purpose-driven worldview with digital innovation, collaborating with customers, communities and governments to lead and shape innovative solutions for a sustainable future. TCS has been carbon neutral in its operations across 11 countries, 12 delivery centres and 18 offices in Asia Pacific since 2022. This is only the initial stage in TCS’ journey as we strive to achieve long-term net zero emissions by 2030.

Corporate sustainability is embedded in our triple-bottom-line, focusing on people, the planet, and our purpose. Our offices are designed with eco-friendly features that significantly reduce our carbon footprint and enhance energy efficiency. We actively champion green initiatives, such as promoting paperless operations, implementing energy-efficient practices, and fostering employee engagement in sustainability efforts. When you become part of the TCS family, you will play an essential role dedicated to innovation, excellence, and crafting a brighter, greener future together. Join us and be a part of our mission to drive sustainability through technology and talent at Tata Consultancy Services, APAC today

Required Technical Skill Set

Deep expertise in

• Cash equities trading technology
• Fidessa configuration and support
• FIX protocol troubleshooting and connectivity management
• Broadridge / OMS environments
• Trader-facing production support
• Business analysis and project coordination capabilities

Desired Experience Range

8+ years

Desired Competencies (Technical/Behavioral Competency)

Must-Have

• 8-10 years of experience in front office trading technology support within cash equities
• Deep expertise in Fidessa - configuration, FIX session management, troubleshooting, and user support
• Strong FIX protocol knowledge across both client-facing and exchange/venue-side connectivity
• Experience with Broadridge in a trading technology context
• Hands-on experience configuring UL COMS rules in the Broadridge ITiviti OMS is an advantage
• Familiarity with market data platforms
• Business analysis skills - able to elicit, document, and clearly specify requirements
• Comfortable working within a JIRA-driven, sprint-based team without requiring a formal agile framework
• Solid understanding of APAC cash equities markets, microstructure, and operational norms

Good-to-Have

• A curious mindset with demonstrated interest in applying emerging tools, including AI, to day-to-day technology and support work
• Evaluate, adopt, and advocate for AI tooling where it improves support quality, incident resolution speed, or operational efficiency

Role descriptions / Expectations from the Role

• Manage end-to-end FIX connectivity for clients and exchange/venue-side connections, including drop copy and gateways across Fidessa and Broadridge
• Provide senior-level support for cash equities trading activity, serving as an escalation point for trading desk and FIX client issues
• Manage market data feeds ensuring reliability and timely resolution of data issues
• Capture, specify, and prioritize business and technology requirements, acting as a BA resource between the trading desk and technology teams
• Operate across APAC markets: trading and regulatory considerations across Australia, New Zealand, Japan, Singapore, Hong Kong, and Korea, Taiwan