Traffic Analyst

Traffic Analyst

Work Setup: Permanent WFH

Work Schedule: Night Shift

Budget: Open for salary negotiation

SUMMARY:

The person in this position is responsible for providing outstanding service to carriers and customers; estimating costs and scheduling drivers/loads for short and long hauls; must have the ability to handle a high volume of outbound and inbound calls and e-mails; strong attention to details; ability to negotiate with carriers to ensure cost effectiveness and cost competitiveness.

DUTIES AND RESPONSIBILITIES:

• Links and aligns own performance goals towards the company’s cost efficiency and saving goals.
• Utilize logistics IT to optimize procedures (OTM, Epicor, 4kites)
• Coordinates carriers and truck drivers according to availabilities and requirements.
• Assigns transportations companies to pending loads, keeping cost and availability for on-time delivery as a priority.
• Ensures delivery appointments are scheduled in a timely manner for all loads.
• Monitors delivery exceptions from the carriers and report information back to the corresponding

Customer Service Representative.

• Track all LTL orders daily.
• Track all International orders door to door.
• Maintain close communication with carriers, getting quotes, and reviewing invoices if needed.
• Advises Customer Service for seriously late shipments.
• Keeps Customer Service informed of delivery issues.
• Responds to customer specific needs/urgent orders.
• Collaborates with Logistics Coordinator to improve availability of equipment.
• Collaborates with internal customers to improve efficiency, productivity and processes.
• Advises the Planning Department of Product priorities and lack of product.
• Acts as a liaison between the warehouse, Customer Service Department, and the plant in Mexico if needed.
• Identifies areas for process improvement and cost savings to ensure budget and service expectations are met.
• Monitors inbound and outbound shipments from port to warehouse or plant/warehouse to customer to ensure they are delivered on time.
• Assigns transportation companies to point of purchase material and performs complete tracing and follow up of this material.
• Prepares reports for freight premium charges
• Occasional travel
• Other duties as assigned.
• Manages FI/FO of more than $25M

REQUIRED QUALIFICATIONS:

• Bachelor’s degree
• Must have at least 2–4 years of related experience
• Bilingual English/Spanish preferred.
• Self-motivated, organized, and highly productive.
• Able to work effectively in a fast-paced environment and as part of a diverse team.
• Strong teamwork and collaboration skills
• Excellent written and verbal communication skills.
• Able to make business and financial decisions based on Sales Volume Budgets and MDF Budgets

Work Location: Remote