Traffic & Documentation Coordinator (Shipping)

PURPOSE OF THE JOB:

Coordinate and control all Traffic & Documentation (T&D) activities within the Europe Region

Proactively engage with countries within the Europe Region to ensure local organisations execute all T&D activities in an effective and efficient manner

Engage with countries, central and regional teams as necessary and relevant to continuously review local and regional processes to ensure these are suitable to deliver T&D objectives

To pursue efficient Transport & Documentation activities and reporting in Europe, continuously monitor performance of local offices and guide them to set up most effective and efficient practices and procedures

Regular and ad hoc reporting to relvant stakeholders in Headquarters in Seoul

MAIN JOB RESPONSBILITIES:

· To attend to Traffic & Documentations issues / enquiries by liasing with EU local offices

· Provide guidance to EU offices for SOP (standard operation procedures related to T&D)

· Trouble shooting for issues related to Traffic & Documentation

· Supervising local offices’ DEM & DET invoice performance

· Processing of D&D Deduction Reuests

· Supervising customer dispute, reefer malfunction and cargo claims issues

· Compiling periodical reports for own tasks

· Trouble Shooting ENS issues

· Coordinating service quality management (SQM)

· Supervising COD / COV auditing & recovery (back up)

· Handling COD (Feeder) operation

PERSON SPECIFICATION

WORK SKILLS, GENERAL AND SPECIALIST KNOWLEDGE:

· Analyitical approach with attention to detail with tenacity

· Excellent communication skills to lead counterparts

· Knowledgeable with Traffic & Documentation in daily field operation

PERSONAL BEHAVIOURS, EXPERIENCE & ATTRIBUTES

· Excellent communication skills

· Experience of report writing

· A results orientated and professional manner

· Ability to communicate effectively at all levels

· Good interpersonal skills and good organisational skills

· Ability to use own initiative to solve issues

· Exhibit high level of integrity and ethics

· Ability to be adapt to changes and meet deadlines

· A valid EU work permit or right to work within the UK

· Positive and aggressive attitudes to learn crossing job functions

ANY OTHER INFORMATION:

· Depth and wide field knowledge in Traffic & Documentation

This is a temporary role for 9 months

Job Types: Full-time, Fixed term contract, Temporary

Pay: £28,000.00-£35,000.00 per year

Benefits:

• Bereavement leave
• Casual dress
• Company events
• Company pension
• Discounted or free food
• Enhanced maternity leave
• Enhanced paternity leave
• Free or subsidised travel
• Gym membership
• Health & wellbeing programme
• Life insurance
• Private medical insurance
• Referral programme
• Sick pay
• Transport links

Ability to commute/relocate:

• Canary Wharf E14: reliably commute or plan to relocate before starting work (required)

Application question(s):

• Will you be able to commute to work in the office 5 days per week?

Experience:

• Shipping Line: 2 years (required)

Work authorisation:

• United Kingdom (required)

Work Location: In person