Traffic Manager

About the job

World of Business is evolving into an integrated Brand, Creative & Growth agency, bringing strategy, creativity, and performance together to help brands build stronger market presence and achieve sustainable business growth, particularly across Saudi Arabia and the GCC.

About the role: The Traffic Manager oversees the agency's internal workflow, delivery planning, resource allocation, capacity management, and cross-functional coordination, ensuring all approved client projects, campaigns, and deliverables are executed efficiently, on schedule, and within available resources.

The role requires strong ownership of delivery processes, proactive risk management, and the ability to maintain clear priorities and operational visibility across multiple departments.

Key Responsibilities:

• Manage and oversee the agency's internal workflow, project scheduling, task allocation, and delivery timelines across all departments.
• Maintain a centralized master traffic plan covering client accounts, campaigns, launches, productions, pitches, and internal projects.
• Review incoming briefs to ensure all requirements, deliverables, deadlines, approvals, and dependencies are clearly documented before execution.
• Monitor team capacity, resource availability, workload distribution, and conflicting deadlines to ensure realistic scheduling and efficient utilization.
• Coordinate cross-functional workflows across Strategy, Creative, Design, Content, Production, Performance, Digital, and Account Management teams.
• Develop and maintain project timelines, milestones, internal review stages, approval processes, and delivery checkpoints.
• Manage task priorities, identify workflow bottlenecks, resolve scheduling conflicts, and proactively escalate delivery risks.
• Oversee workflow management through ClickUp, ensuring accurate task assignments, deadlines, dependencies, progress tracking, and reporting.
• Coordinate delivery planning for integrated marketing campaigns, product launches, production projects, influencer activations, and major pitches.
• Conduct regular traffic and delivery reviews, providing management with workload visibility, upcoming deadlines, capacity reports, and risk assessments.
• Identify opportunities to improve operational efficiency, streamline internal processes, minimize rework, and strengthen delivery performance.

Requirements:

• 2–4 years of relevant experience in Traffic Management, Project Coordination, Delivery Coordination, Creative Operations, or similar roles within a marketing, advertising, creative, or digital agency.
• Proven experience coordinating multiple departments, managing concurrent projects, and overseeing complex workflows and deadlines.
• Strong understanding of agency operations, integrated marketing campaigns, creative production workflows, and project delivery processes.
• Hands-on experience with ClickUp or similar project management platforms, including task management, dashboards, dependencies, and reporting.
• Solid knowledge of resource allocation, capacity planning, workload management, scheduling, prioritization, and delivery forecasting.
• Ability to identify operational bottlenecks, anticipate delivery risks, manage conflicting priorities, and recommend practical solutions.
• Excellent organizational, communication, problem-solving, and cross-functional coordination skills.
• Strong attention to detail, accountability, and the ability to work effectively under pressure in a fast-paced agency environment.
• Excellent English communication skills, both written and spoken, with professional Arabic proficiency.
• A bachelor's degree in Business Administration, Marketing, Project Management, Operations, or a related field. Equivalent relevant agency experience may also be considered.
• Experience working with Saudi / GCC clients and multi-market campaigns is highly preferred.
• Experience supporting major pitches, RFPs, product launches, production-heavy projects, and integrated marketing campaigns is a strong advantage.
• Preferred Experience: Experience developing or improving agency workflows, delivery processes, and operational reporting systems.
• Candidates with relevant experience as Senior Traffic Coordinators, Creative Project Coordinators, Delivery Coordinators, or Agency Project Coordinators are also encouraged to apply.

Working Conditions:

• Working Days: Sunday – Thursday
• Working Hours: 9:00 AM – 5:00 PM
• Weekends: Friday & Saturday
• Location: Nasr City, Cairo, Egypt – On-site

📌 If you are interested, send your updated CV to [email protected] 📧