Traffic Planner

Burns Express are looking to recruit an additional team member for our busy customer services team.

Duties include:

Providing excellent service to our customers , communicating confidently between phone and email.

Efficient data entry for all customer bookings and effectively handling quotes for all UK shipments.

Resolving customer queries within in a timely manner and developing strong relationships with our large customer base.

Communicating with our delivery depots within the UK Pallet-Network and liaising with our delivery drivers for any delivery issues.

Key Skills:

Previous experience in a similar environment is essential.

Excellent Written and Verbal communication skills.

Knowledge of the logistics industry would be an advantage.

The ability to work well within a team environment and also independently.

A can do attitude and with a strong enthusiasm for excellent customer service.

We offer in return job security with a long established, well respected company, Competitive salary , Company pension scheme and the opportunity to work with a great team of people!

Job Types: Full-time, Permanent

Pay: £31,000.00 per year

Benefits:

• Company pension
• On-site parking

Work Location: In person