Train Service Supervisor - CBTC

Description First Date of Posting: 9/22/2026

Last Date of Posting: 11/20/2026

Authority: TA

Department: Subways

Division/Unit: Service Delivery / Operations Control Center

Reports To: Superintendent - CBTC

Work Location: Operations Control Center, Manhattan (Midtown)

Hours of Work: Various

The Operations Control Center (OCC) is recruiting highly experienced and motivated Train Service Supervisors from the Department of Subways for the position of TSS CBTC (Supervisory level). Multiple vacancies exist for this supervisory position. **This position is open to Train Service Supervisors only** Compensation Salaries will remain the same.

Responsibilities The Train Service Supervisor – CBTC position is at the forefront of NYCT’s efforts to modernize the signaling system, increase capacity, reduce delays, and provide first class subway service. The TSS-CBTC acts as the supervisor in charge of testing for all CBTC projects being commissioned by NYCT.

The selected candidates will perform all static and dynamic testing on past and future CBTC projects, including Flushing, Canarsie, Queens Boulevard, and NYCT’s Fast Foreword efforts. In addition to testing, the TSS-CBTC will participate in system design, site surveys, training development, incident analysis, project updates, reporting, and system commissioning.

The selected candidates will interface with MOW, CPM, DCE, RCC, and contractors to ensure that the CBTC program is on-time, successful, and done with minimal operating impact. Candidates will also be responsible for preparing hourly and supervisory employees for the changes to the operation that CBTC brings, and will act as subject matter experts, assisting line management in implementing the corporate vision.

Education And Experience Position is open to current MTA/NYCT Train Service Supervisors at least one year in title.

Good operating and attendance record required.

Desired Skills

• Comprehensive knowledge of NYCT and Service Delivery rules, regulations, policies, andprocedures CBTCQualified preferred, but not required.
• Ability to work effectively in a fast-paced, project management environment.
• Ability to learn new systems, policies, and procedures, and implement them in a dynamic operating environment.
• Ability to manage multiple responsibilities and tasks with superior attention to detail.
• Strong analytical, critical-thinking, and decision-making skills
• Excellent verbal communication skills
• Strong written communication skills
• Strong computer skills, including comfort with learning new applications and programs.
• Strong interpersonal skills, including the ability to provide clear concise direction during test and commissioning, with or without direction from team management.

Selection Method Based On Evaluation Of Education, Skills, Experience And Interview. All appointments, with the exception of Department of Subways’ employees on MaBSTOA payroll, will be made on the NYCT payroll.

Other Information Pursuant to the New York State Public Officers Law & the MTA Code of Ethics, all employees who hold a policymaking position must file an Annual Statement of Financial Disclosure (FDS) with the NYS Commission on Ethics and Lobbying in Government (the “Commission”).

Equal Employment Opportunity MTA and its subsidiary and affiliated agencies are Equal Opportunity Employers, including with respect to veteran status and individuals with disabilities.

The MTA encourages qualified applicants from diverse backgrounds, experiences, and abilities, including military service members, to apply.

To be eligible for consideration for a new role, current MTA employees must complete at least one year of service in their current role prior to applying. This requirement applies to candidates applying to internal/lateral postings within the same title. Additionally, eligibility to interview is contingent upon maintaining a satisfactory record of job performance, attendance, and disciplinary conduct.