Trainee Administration Clerk

Basford Brands is a leading wholesale distributor of window furnishings throughout Australia and New Zealand. We employ approximately 70 staff from our Breakwater (Geelong) headquarters.

An exciting trainee opportunity exists for an enthusiastic and motivated individual to join our growing team. This multifaceted role is the perfect entry point into a business career or warehousing and logistics, offering hands-on experience and a great opportunity to learn and grow across customer service, procurement, finance support, and logistics.

We will provide full training—all you need to bring is a great attitude and a willingness to learn!

What You Will Learn & Do

• Customer Service: Learn to answer phone inquiries, respond to customer emails, and process customer orders with a friendly and professional manner.
• Procurement Support: Gain experience in the supply chain by learning how to raise purchase orders (POs), track supplier deliveries, and monitor production status.
• Despatch & Logistics: Learn how to process invoices and generate connotes with external freight providers for outgoing packages.
• Office & Accounts Administration: Support the headquarters team with daily administrative tasks and basic data entry to ensure smooth day-to-day office operations.

Who We Are Looking For (Entry-Level Skills)

• Attitude: A self-motivated team player who is eager to learn, takes initiative, and has a reliable work history.
• Tech Literacy: Comfortable using computers, with a basic understanding of Microsoft Excel and Word (experience with ERP systems like Pronto is a bonus, but we will teach you!).
• Attention to Detail: A sharp eye for accuracy when typing and handling numbers or orders.
• Communication Skills: Friendly, clear, and professional communication skills for chatting with customers and team members.
• Safety Mindset: A good attitude towards maintaining a safe and supportive workplace for everyone.

What We Offer

• Growth & Mentorship: Comprehensive, hands-on training across multiple departments with real career progression opportunities.
• Work-Life Balance: Work locally in the Geelong/Breakwater area with no long commutes.
• Supportive Environment: Join a stable, growing company with a friendly and collaborative team culture.
• Immediate Start: Monday to Friday (hours may vary).

If you are ready to kickstart your career and grow with a successful local business, please submit your resume and a brief cover letter telling us why you are excited about this traineeship.