Trainee Aftersales Administrator

Start your career. Build your skills. Grow with HAMBLYS.

We're looking for a Trainee Aftersales Administrator to join our growing team at our Launceston depot.

This is a fantastic opportunity for someone looking to develop a career in administration within a busy agricultural machinery dealership. You don't need to be an experienced Aftersales Administrator – we're looking for the right person to train and develop within the role.

You'll work alongside our Service Managers, Technicians and wider Aftersales team, learning how our service operation works and developing the skills needed to become a confident Aftersales Administrator.

What will you be doing?

You'll receive training and support as you learn to:

• Process completed service jobs through our portal system
• Type up descriptions of work carried out by our technicians
• Prepare warranty claims, ensuring all relevant details are complete
• Work with Service Managers and Engineers to gather any missing information
• Process warranty claims and allocated credit notes
• Register new machines for warranty and complete the relevant paperwork
• Scan, organise and maintain documentation
• Support the wider Aftersales team with day-to-day administration

What we're looking for

We're more interested in your attitude and willingness to learn than a long list of previous experience.

You'll need to be:

• Able to work under pressure and manage competing priorities
• Highly organised with excellent attention to details
• Process-driven, with the ability to learn and follow established processes accurately
• A good communicator, who isn't afraid to ask questions
• Able to work as part of a team, while also using your own initiative
• Comfortable working to strict deadlines
• Confident using computers – training will be provided on our in-house systems

Previous administration experience is helpful but isn't essential. What's most important is that you're keen to learn, willing to develop and take pride in getting things right.

Why HAMBLYS?

You'll be joining a growing, family-run business where personal development is important to us.

We want to give the right person the opportunity to learn the role properly, develop their skills and build a long-term career within HAMBLYS.

You'll benefit from:

• Profit-related pay scheme
• NEST pension with high employer contributions
• Good holiday entitlement
• Free on-site parking
• Modern office environment
• Opportunities for personal development
• Full training on our systems and processes

The role is based at our Launceston depot, with occasional travel to our other sites.

Ready to start your HAMBLYS career?

If you're organised, keen to learn and looking for an opportunity to develop your skills within a growing business, we'd love to hear from you.

For a confidential discussion, contact:

Julie Snook

• 07542 533283
• [email protected]

Or send your CV and covering letter to Julie.

Pay: Up to £24,500.00 per year

Benefits:

• Company pension
• Free parking
• On-site parking

Work Location: In person