Arbour Group
Trainee Manager
Skills
13 days ago
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Important information
Contract type:
Permanent
Location:
London, UK
Work mode:
Onsite
Published on:
8 October 2026
What they need
Location: London
Job Type: Full-time, Permanent
Working Hours: Monday to Friday, 9:00am–6:00pm
The Opportunity
Management development starts with understanding how a business actually operates at ground level. This Trainee Manager role is designed for someone who wants to build that understanding from the start — learning customer acquisition, campaign operations and performance before gradually gaining exposure to coaching, team leadership and wider responsibility. The focus is on developing strong fundamentals, learning from experience and earning greater responsibility through capability and performance.
Stage One — Learn
- Understanding campaign operations and day-to-day business activity
- Developing customer acquisition and communication skills
- Learning company and client standards
- Understanding KPIs and performance expectations
- Building commercial awareness and understanding business performance
- Demonstrating consistency, accountability and professional standards
Stage Two — Lead
- Supporting and encouraging newer team members
- Giving constructive feedback and sharing knowledge
- Helping with coaching and training activities
- Supporting the motivation and development of a small team
- Monitoring performance and identifying areas for improvement
- Helping solve day-to-day problems
- Setting a positive example for professional standards
Stage Three — Develop
As capability develops, there may be opportunities to gain broader exposure to campaign management, team development, planning, performance analysis and operational decision-making. Progression is not automatic or based on a fixed timeframe; greater responsibility is earned through demonstrated performance, capability, consistency and continued development.
What We’ll Look For
- Accountability and willingness to take ownership
- Emotional intelligence and awareness of different perspectives
- Sound decision-making and practical judgement
- Self-discipline, resilience and consistency
- Openness to feedback and willingness to improve
- Strong communication and interpersonal skills
- Initiative and ability to work without constant direction
- Ability to influence, encourage and motivate others
Previous management experience can be useful but is not essential. Experience from hospitality supervision, retail, sales, volunteering, university societies, sports teams or other positions involving responsibility can provide valuable transferable skills.
What You’ll Get Back
- Structured coaching and management development
- Practical experience across customer acquisition and campaign operations
- Exposure to coaching, leadership and performance management
- Competitive base pay
- Performance-based rewards and recognition
- Team events and a collaborative working environment
- Opportunities to take on greater responsibility as capability develops
Build Towards Your Next Step
This is an opportunity to develop more than a job title. It’s a chance to understand how a business operates, learn how to bring out the best in others and build the practical skills required for greater responsibility.
If you’re ready to learn the fundamentals, challenge yourself and start building a career in management, submit your CV for consideration for the Trainee Manager position in London.
Pay: From £26,000.00 per year
Benefits:
- Company events
- Cycle to work scheme
- Gym membership
- Health & wellbeing programme
- On-site parking
Work authorisation:
- United Kingdom (preferred)
Work Location: In person
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