Trainee – Operations Administrator & Allocator

We are seeking a motivated school leaver or an individual looking to begin their career in the transport and logistics industry. This is a trainee, entry-level position offering hands-on, on-the-job learning while working closely with our Operations Manager.

Throughout the role, you will gain exposure to all areas of the business, including operations, warehousing, and fleet management of 20+ vehicles. As you progress, there will be opportunities to obtain a forklift licence and a truck licence.

This is a rare and exciting opportunity to build a long-term career in the transport and logistics industry.

Key Duties & Responsibilities

Runsheets

• Produce daily runsheets
• Review runsheets, including:
• Driver breaks
• Pre-start checks
• Driver declarations
• Vehicle maintenance requirements
• Review and file National Work Diaries
• Scan driver runsheets to the cloud as required

Operations

• Manage electronic diaries
• Data entry, including:
• Creation of consignments
• Update consignment statuses
• Review bulk allocations
• Provide customer service support
• Create and manage errors
• Handle customer enquiries and incoming calls
• Provide driver instructions and assistance
• Book subcontractors and follow up on:
• Estimated times of arrival (ETAs)
• Proof of delivery (PODs)
• Manage CHEP / Loscam pallets:
• Identify and enter pallet details during data entry
• Highlight or stamp pallet details on consignment notes
• Raise errors or contact customers if issues arise
• Create sales orders and purchase orders for the warehouse

Central Customer Service

• Handle all incoming and outgoing enquiries
• Act as the first point of contact for customers and company drivers
• Liaise internally between Sooner Transport Accounts and Management

Support to Management

• Provide assistance to the Managing Director and Operations Manager
• Shadow management and follow instructions as required

Job Types: Full-time, Apprenticeship

Pay: From $50,000.00 per year

Work Location: In person