Trainee Service Advisor

Franchise: Douglas Park BMW / MINI

Park's Motor Group is seeking a bright, enthusiastic individual to take up a position as a Trainee Service Advisor based in our Douglas Park Edinburgh Service Centre.

About the role:

You will work within our friendly team supporting our branch and its customers through the various administration services we provide for our manufacturers.

What you will do:

✔ Help contribute towards the team's daily workload

✔ Process invoices, paperwork, and customer details

✔ Liaise directly with customers providing a second to none level of service

✔ Maintain, create and change in our databases

✔ Be able to, maintain a high consistent quality of work

✔ Communicate in a confidential, professional, and appropriate manner

✔ Continually develop your personal skills and knowledg

Your skills & experience will include:

✔ The ability to confidently use Microsoft Office, Excel, and Word as well as email packages

✔ Have an eye for attention to detail

✔ Be a strong confident communicator

✔ Have a polite and warm telephone manner

✔ Good numeracy skills

✔ Be adaptable to varying tasks

✔ Have a desire and willingness to learnAs a Park's Motor Group employee you will receive:

For you:

✔ Access to the Company Pension Scheme

✔ Colleague Introductory Scheme

✔ Industry leading discounts on purchases on new and used cars

✔ Death in service benefit

For you and your family:

✔ Discounted Servicing

✔ Subsidised car purchase scheme

✔ Employee Assistance Programme

✔ 24/7 remote GP

✔ Medical second opinions

✔ Unlimited mental health support

✔ Physiotherapy help and advice

✔ Savings and discounts on shopping

✔ Financial and legal support

✔ Wellbeing assistance

This is a fantastic opportunity in Park’s Motor Group. We can offer genuine scope for development and progression from a Service Advisor position and beyond.

If you have the desire to learn and the drive to become a member of our team then we want to hear from you.

Ref: TRAI-SERV-ADV-SKO-MOTH-151026

Working Hours Varied

Location Edinburgh

Salary Competitive

Closing Date 30/11/2026