Trainee Service Engineer

Job Title: Trainee Service Engineer
Location: London
Reports to: Operations Manager
Job Type: Full-time (4 on 4 off nights)
Salary: £26,437

About SURE Solutions

SURE Solutions is a leading provider of on-bus CCTV solutions, committed to innovation, quality, and excellent customer service. As part of our continued growth, we’re looking for motivated individuals to join our engineering team as Trainee Engineers. You’ll be trained and supported by industry professionals, gaining hands on experience in a fast paced, technically focused role.

Role Overview

As a Trainee Engineer, you will play a key role in supporting the installation, maintenance, and servicing of CCTV and associated technology systems on buses. This is a hands on, field based role offering full training with a clear pathway to becoming a qualified Field Engineer.

Key Responsibilities

• Assist with the installation, maintenance, and repair of on bus CCTV and associated systems
• Carry out routine system checks and basic fault finding
• Support senior engineers on customer sites across London and the UK
• Complete job documentation and system test records accurately
• Ensure tools, parts, and equipment are well maintained and organised
• Communicate clearly and professionally with customers and colleagues
• Follow all company procedures relating to health and safety, quality, and data protection

What We’re Looking For

• A keen interest in engineering, technology, or electrical systems
• Good problem solving and practical skills
• Willingness to learn and work in a hands-on environment
• A proactive attitude and strong attention to detail
• Ability to work independently and as part of a team
• Flexibility to travel and work evenings/weekends as part of a 4 on 4 off shift system
• Full UK driving licence

Desirable (but not essential)

• Previous experience or training in electronics, IT hardware, or automotive electrics
• Knowledge of CCTV systems or vehicle technology

What We Offer

• Full technical training and mentorship
• Career progression opportunities to become a qualified Field Engineer
• Company van, tools, and uniform
• 22.5 days holiday
• Pension scheme, health cash plan and access to our employee benefits platform
• A supportive and innovative team environment

Sure Solutions is an equal opportunities employer. We’re committed to building an inclusive workplace where everyone is treated fairly and has the opportunity to succeed.

We welcome applications from all suitably qualified candidates and encourage you to apply even if you don’t meet every requirement - transferable skills, experience and potential matter too.

Pay: £26,437.00 per year

Benefits:

• Company car
• Company events
• Company pension
• Cycle to work scheme
• Employee discount
• Health & wellbeing programme
• Store discount

Licence/Certification:

• Do you have a full, clean driving licence? (required)

Work authorisation:

• United Kingdom (required)

Work Location: In person