Trainee Steward

Designation

Trainee Steward

Grade

B0 2 / ASST /L 1

Location

Dombivli

Department

Support Services (Hospitality)

Qualification

Hotel Management / Catering Certificate, Diploma, or Higher Secondary Certificate (HSC) with a keen interest in hospitality operations.

Professional Experience

(0–1 years of entry-level training or basic internship in hospital hospitality or hotel services).

Role Purpose

To undergo foundational training in food & beverage handling and hospitality services, assisting senior stewards in serving patients and guests while maintaining strict hygiene, presentation, and standard operating protocols.

Key Responsibilities

• Assist in the accurate assembly, checking, and timely delivery of food and beverage trays to patient rooms and guest dining areas.

• Clear used trays, dishes, and utensils from patient rooms and ensure their safe transfer back to the main cleaning area.

• Maintain complete cleanliness, sanitation, and correct storage of all service gear, trays, and pantry equipment.

• Ensure strict adherence to dietary specifications and special instructions provided by the clinical nutrition and dietary departments.

• Assist in setting up dining tables, service stations, and catering setups for internal hospital events or meetings.

• Greet patients and attendants with a warm, polite demeanor, escalating specific dietary requests or issues to the senior supervisor.

• Follow all healthcare hospitality protocols, personal grooming benchmarks, and infection control standards during service.

Skills & Competencies

• Courteous behavior with a helpful, service-oriented mindset.

• Basic understanding of food service safety, hygiene, and personal grooming.

• Decent communication and listening abilities.

• Energetic team player who is adaptive and eager to learn on the job.

Key Relationships

Key Relationships

• **External:**Patients, Patient Attendants, and Guests.
• **Internal:**F&B Operations Team, Kitchen Staff, Clinical Nutritionists, and Floor Hospitality Coordinators.

Please Note: Job description is only a general guideline and will change depending on the organizational requirement.