Trainee Technical Account Manager

Overview

A role as a Trainee Technical Account Manager has become available at our Cross Hands site.  This is an opportunity for a highly motivated, career minded individual to progress their career within the Food Safety & Quality department whilst liaising with key UK retailers.

Responsibilities

As a key representative of the Food Safety & Quality division of the company, this role will provide opportunity for personal growth and development, this will be a dynamic role with scope to drive a wide range of customer relationship initiatives while collaborating with and supporting a high performing and effective Technical team.

• To work collaboratively between the customer and the company, ensuring that we cascade and deliver the Food Safety & Quality requirements of the customer to the Technical and wider functions within the site.
• Develop strong relationships with both the customers and the wider site teams and to help establish Dunbia as the supplier of choice with the customer.
• To be responsible for protecting at all times, the integrity of the company through positive and constructive actions and attitude.
• Represent the Food Safety & Quality department in a positive and pro-active manner at customer head office meeting, including development gate meetings, technical reviews, product reviews etc.
• To organise customer visits and audits to the factory, including the management of post-visit actions.
• Liaise with New Product Development department with respect to food safety aspects of launching new products
• Regularly review KPI’s and drive actions along with the site teams to continually improve KPI’s
• Review artwork of primary packaging; sleeves / labels to ensure legal and accurate
• Management of raw material & finished product specifications and factory quality attribute sheets
• Conduct product assessments to ensure production adherence to agreed standards

Qualifications

• 1 years + Food industry experience preferably
• Science/ Food Science/ other related discipline qualification at higher education level
• Exposure to the understanding of retailers
• Organisational skills to enable the management and development of multiple projects
• Understanding and working knowledge of food science, legal labelling, audit requirements and of customer technical requirements
• Confidence to manage customers and key stake holders in a fast paced environment
• Effective communication skills, both written and verbal at all levels
• Ability to work effectively within a team and on your own initiative
• Willing to build knowledge base above and beyond core experience
• Full UK Driving Licence