Trainer

Key Responsibilities:

1. Training Development & Delivery

• Design and deliver product training sessions (in-person, online, and hybrid) on Hisense TVs, refrigerators, washing machines, air conditioners, and other categories.
• Localize global training materials to suit the Malaysian market and retail environment.
• Conduct product demonstrations, hands-on workshops, and role-playing simulations for sales staff and promoters.

2. Sales Enablement

• Train retail teams on key selling points, customer engagement techniques, and competitive advantages.
• Share real-world sales scenarios, objection-handling strategies, and up-selling methods.
• Support launch events, retail campaigns, and product roadshows with training support and training related ad-hoc tasks.

3. Evaluation & Improvement

• Monitor training effectiveness through pre/post assessments, feedback, and store visit evaluations.
• Identify knowledge gaps and create targeted refreshers or skill-boosting modules.
• Track KPIs related to training impact on sell-out and promoter performance.

4. Collaboration & Reporting

• Work closely with the product, sales, and marketing teams to align training content with product strategy.
• Prepare monthly training reports, analysis, and performance summaries for internal stakeholders.
• Build strong relationships with key dealers, partners, and store managers.

Job Requirements: -

• Degree in Marketing, Business, Communications, Psychology or related field

• Fresh graduates are welcomed to apply

• Strong presentation and public speaking skills

• Strong command of language in Bahasa Malaysia, English and Mandarin. We are seeking candidates proficient in Mandarin to effectively communicate with Mandarin-speaking clients.

• Willingness to travel within Malaysia