Trainer

Job highlights

• Bachelor s or higher degree in a relevant field or Diploma in Retail management . 2 years of on-the-job experience in store operations
• Required Qualification & Skills .
• Experience in relevant domain is a must
• Work experience as a customer service executive or customer care executive or similar and 2 years of experience in relevant field . .

Roles and Responsibilities

Conduct training sessions effectively as per the ACLP for each job roles Ensure parent and local community engagement and employer linkages for the program delivery. - Liaison with superiors and engage with public agencies, local authorities, including coordinates relating to memberships for center.

• Coordinates activities of center with other stakeholders to ensure optimum efficiency and compliance with appropriate policies, procedures and specifications.
• Supports in preparing periodic reports, and records on center progress, status or other special reports for project reporting.
• Supports superiors for developing improved methods; devises evaluation methodology and implements; analyzes results and recommends and/or takes appropriate action.
• Confers with and advises staff, students and others to provide technical advice, problem solving assistance, answers to questions and center goals and policy interpretations.
• Serves as center representative during projects by responding to and resolving emergency situations and ensures all aspects of projects/events are implemented and controlled according to plans. Coordinates project logistics. Perform assigned program activities as per project deliverables. Manage adherence to proper attendance management of trainees.

Required Qualification & Skills

• Bachelor s or higher degree in a relevant field or Diploma in Retail management
• 2 years of on-the-job experience in store operations. Work experience as a customer service executive or customer care executive or similar and 2 years of experience in relevant field Experience in relevant domain is a must Experience with technologies and best practices for instructional manuals and teaching platforms

Core Competencies

• Confident public speaker and a devoted educator who is up-to-date on the latest tools and resources to provide training Fluency in English (both oral and written) Strong computer skills (Microsoft Word, Excel and PowerPoint) Must be familiar with local language