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Trainer, GSF Learning and development, GSF Learning and development

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Trainer, GSF Learning and development, GSF Learning and development

Amazon

Trainer, GSF Learning and development, GSF Learning and development

1 month ago

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Important information


Contract type:

Permanent

Location:

Delhi, India

Work mode:

Onsite

Published on:

9 September 2026

What they need


Description Trainer – Delhi, will be an active member of the learning team in the North. The trainer will be responsible to manage L&D activities for UFF sites/3P hubs/ Dark stores.

Job Responsibilities 1- Own business goals and intervene by identifying knowledge gaps to be filled.

2- Proactively recommend ways and support the mapped Hubs and dark stores towards meeting business goals.

3- Proactively track mapped sites performance and pre-announce training interventions.

4- Supervise structured learning metrics and also oversee their results for the assigned sites.

5- Managing live performance metrics end to end for the assigned sites.

6- Conducting learning session on new process as well as BQM through ITL or digital learning as per the requirement. Deliver various training courses as continuous learning to the site L&D

7- Maintaining data and analysis through reports on excel (as per business requirement)

8- Ensure completion of digital new hire training program, coaching & other performance improvement programs on time.

9- Partners with operations leaders while conducting site health check and fix the gaps on an immediate basis.

10- Identifying learning coaches & certifying them.

11- Lead the individual improvement projects to enhance the business performance.

12- Drive Quality & Learning metrics

13- Conducting zoom & Class room sessions for the stake holders

Key job responsibilities

1- Own business goals and intervene by identifying knowledge gaps to be filled.

2- Proactively recommend ways and support the mapped Hubs and dark stores towards meeting business goals.

3- Proactively track mapped sites performance and pre-announce training interventions.

4- Supervise structured learning metrices and also oversee their results for the assigned sites.

5- Managing live performance metrices end to end for the assigned sites.

6- Conducting learning session on new process as well as BQM through ITL or digital learning as per the requirement. Deliver various training courses as continuous learning to the site L&D

7- Maintaining data and analysis through reports on excel (as per business requirement)

8- Ensure completion of digital new hire training program, coaching & other performance improvement programs on time.

9- Partners with operations leaders while conducting site health check and fix the gaps on an immediate basis.

10- Identifying learning coaches & certifying them.

11- Lead the individual improvement projects to enhance the business performance.

12- Drive Quality & Learning metrics

13- Conducting zoom & Class room sessions for the stake holders

A day in the life

Track the day to day learning & business metrics and plan to visit the mapped sites/hubs for metric improvement

Involve and engage well with mapped hub POCs

Offer visibility on daily reporting and progress updates

Basic Qualifications

  • Experience with written and verbal communication and presentation
  • Experience using Microsoft Office (Excel, Word, PowerPoint, Outlook)

Preferred Qualifications

  • Experience using using the Training Needs Analysis process, including assessing performance gaps, analyzing learning needs, designing and developing customer-centric solutions, and evaluating the effectiveness of learning programs

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Company

  • ASSPL - Delhi - C76

Job ID: A10467282

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