Trainer - Travel Experience - TP Rockwell

Key responsibilities

• Any Travel Experience or handles and support the Expedia account/Travel program

• At least 1-2 years of Trainer experience in a BPO environment

• Experience facilitating training for Travel, Hospitality, or OTA (Online Travel Agency) accounts is highly preferred

• Strong presentation, facilitation, coaching, and communication skills

• Experience in curriculum development, adult learning methodologies, and performance coaching

• Proficient in Microsoft Office and learning management systems

• Willing to work onsite and on shifting schedules

• Delivering training materials including presentation materials, training guides and manuals, course evaluations

• Coordinating training schedule based on training requirements

• Executing specialized projects and activities

• Generating and initiating own workload

• Supervising work of less experienced professionals and providing professional expertise

• Taking responsibility for the end-product

• Managing and overseeing the implementation of short-term activities within the team

• Delivering professional responsibilities with a focus on professional excellence

• Managing a team of Individual Contributor co-workers