Trainer - US Process

Key Responsibilities

1. Deliver virtual training sessions on title search procedures and industry best practices.
2. Create and maintain detailed training materials covering title search processes, Excel/Google Sheets usage, communication skills, and new technology tools.
3. Offer continuous support to team members, addressing queries and simplifying complex processes.
4. Stay up to date on industry trends and regulatory updates, incorporating changes into training programs.
5. Collaborate with cross-functional teams to align training with business goals and ensure procedural consistency.
6. Track employee performance and share feedback with management to support continuous improvement.
7. Assist in designing and launching new training initiatives to improve employee expertise.

Required Skills & Qualifications:
Minimum of 2 years experience in training and development roles.
Proficiency in Excel/Google Sheets (Pivot Tables, XLOOKUP, VLOOKUP, Dashboarding).
Good knowledge of Adult Learning Principles, Bloom's Taxonomy, and the ADDIE model.
Excellent verbal and written communication skills.
Tech-savvy and adaptable to changing technology and workflows.
Strong time management and organizational skills; experience conducting remote training sessions.
Ability to work both independently and within a team environment.
Basic knowledge in Instructional Design or related areas.
Preferred Qualifications:
Experience in the title insurance or real estate industry.
Familiarity with virtual training platforms and digital tools.

Shift timings: US rotational shifts based on project requirements (9:00 PM 6:00 AM or 8:00 PM 5:00 AM or 6:30pm - 3:30am IST)