Trainer/Custodial Supervisor

Trainer/Custodial Supervisor

The Trainer/Custodial Supervisor is responsible for training employees, supervising custodial operations, maintaining quality standards, and ensuring compliance with company policies, and safety procedures. This position requires strong leadership, communication, and organizational skills to support daily operations, employee development, and customer satisfaction.

Key Responsibilities:

• Train new and existing employees on cleaning procedures, equipment, safety practices, and company standards.
• Supervise custodial staff and assign daily work responsibilities.
• Conduct inspections to ensure cleaning and service standards are met.
• Provide coaching, guidance, and performance feedback.
• Assist with schedule coverage during employee absences and staffing shortages.
• Maintain inventory of supplies and equipment.
• Utilize Google workspace (Gmail, Docs, Sheets, Forms, and Drive) for communication, scheduling, reporting and recordkeeping.
• Ensure compliance with company polices, safety regulations, and customer expectations.

Availability Requirements:

• Must be available to work anytime between 6:00 a.m. and 11:30 p.m. based on operational needs.
• Must be available to conduct training, support operations, and provide coverage for staffing shortages, call-offs, and special projects.
• Position may require working split shifts to meet training and staffing demands.
• Must maintain a flexible schedule and be able to adjust work hours as needed to support employee and customer requirements.

This position serves as a working supervisor and trainer, ensuring employees are properly trained, supported, and held accountable while maintaining high custodial standards. The Trainer/Custodial Supervisor is expected to lead by example, provide operational support when needed, and promote a safe, professional, and customer-focused work environment.

Qualifications:

• High School Diploma or GED required.
• Previous custodial experience required.
• Supervisory, lead or training experience preferred.
• Proficient in Google Workspace.
• Knowledge of custodial equipment operation, maintenance, basic troubleshooting, and repair.
• Ability to train employees on the safe and proper use of custodial equipment and tools.
• Strong leadership, communication, organizational and problem-solving skills.

HES is a premier national provider of facilities management services focused 100% on educational institutions. Headquartered in Knoxville, Tennessee, HES builds best-in-class programs for custodial, maintenance, grounds, and landscaping services. With hundreds of years of combined facilities experience, the HES leadership team is comprised of results-oriented, hands-on executives and facilities experts who give school facilities their full attention. Whether for a grounds and landscaping program, custodial services, or maintenance solutions, HES will change the way you look at facilities management.

Founded in 1972, HES has a proven track record of working successfully and exclusively in the educational environment, maintaining a singular focus on facilities management, undistracted by competing priorities. HES has earned the trust of over 150 education partners across 29 states. We employ 13,000 dedicated team members and maintain more than 200 million square feet daily.