Trainer|Domestic

Roles and Responsibility

• Deliver high-quality training materials, including presentations, guides, and course evaluations.
• Coordinate training schedules based on requirements and ensure timely delivery.
• Develop and implement effective training programs tailored to specific needs.
• Collaborate with cross-functional teams to identify training gaps and develop targeted solutions.
• Provide coaching and mentoring to junior team members to enhance their skills and knowledge.
• Stay updated with industry trends and best practices in training and development.

Job Requirements

• Minimum 1 year of experience in training and development or related field.
• Strong knowledge of adult learning principles and instructional design methodologies.
• Excellent communication, presentation, and interpersonal skills.
• Ability to work independently and as part of a team.
• Strong analytical and problem-solving skills with attention to detail.
• Experience with CRM/IT enabled services/BPO industry is an added advantage.