Training Account Manager

Join Alef Group – one of Cisco’s strongest regional partners and an established IT solutions leader in Central and Eastern Europe.

To our new, rapidly growing branch in Austria we are looking for a colleague who will be responsible for meeting sales targets in the (training) sector, acquiring new customers, and developing relationships with long-term customers.

What will your job be like?

• Communication with vendors and suppliers, management of vendor tools
• Provision of training materials and labs
• Creation of new training cards, workshops, tests, kits, etc.
• Responsibility for issuing purchase orders, responsibility for storing/unstoring training materials.
• Processing internal orders within ALEF Group.
• Planning and preparation of individual courses and workshops (invitations to participants, creation of webex, checking orders, booking training rooms, informing trainers, etc.).
• Notification of training and workshop participants about changes in dates (by phone, email).
• Communication with EC (training dates, new training, custom training, etc.)
• Communication and cooperation with the reception/TRN admin (printing attendance sheets, feedback, certificates, or training materials and their distribution among trainers and participants).
• Processing training documents and invoicing – collect and provide inputs for invoicing
• Control of costs related to the implementation of training (supplier invoices).
• Assisting the reception with administration at the Pearson VUE testing center (communication with test participants).
• Marketing support - prepare inputs for newsletters, LinkedIn posts, digital campaigns, keep TRN website up-to-date. Presence at the conferences and partner ´ events.
• Sales support for the team - assistance with offers, communication with clients.
• Cooperation and administrative support in ALEF Group.
• Maintaining the TRN guide.

What should you be able to do and know?

• Experience with an active business of services (IT or education is an advantage), business spirit
• Ability to learn new things and think in context
• Ability to recognize and respond to customer requirements
• Professional skills in all phases of the business case
• Independence and getting things done
• Desire to acquire new customers and meet new people
• Good knowledge of the English language and presentation skills
• Loyalty to the company, acting with character
• Flexibility

Why work for ALEF?

• 🚀 A fast-growing IT company with a strong presence in Central Europe.
• 🌍 An international environment with opportunities to collaborate with colleagues and customers across Europe.
• 🏆 One of the leading Cisco distributors in Central and Eastern Europe.
• 🤝 A friendly and informal company culture where people support and help each other.
• 📈 Opportunities for personal and professional growth and continuous development of your skills and knowledge.
• 💡 The chance to work with modern technologies and leading global IT vendors.
• 🌟 Space for your own ideas and initiative – your opinions and experience can make a real difference.