Training Admin

Job Summary

Training Admin strengthen the administrative and coordination support of Operations Training as training, certification, immersion, and capability-building activities increase. The positions will support accurate training records, participant coordination, scheduling, documentation, logistics, and monitoring of training and certification activities.

Key Responsibilities

• Maintain training, attendance, assessment, and certification records.
• Administer participant enrollment and training documentation.
• Coordinate training schedules with trainers, participants, Operations, outlets, agencies, and other stakeholders.
• Prepare training materials, attendance sheets, assessments, certificates, reports, and related documentation.
• Arrange venues, equipment, supplies, meals, and other training logistics.
• Monitor training and certification completion and flag pending requirements.
• Maintain accurate training databases and trackers.
• Consolidate training data for reports.
• Provide administrative support during training programs, assessments, certifications, and immersion activities.
• Ensure training records are properly filed, retrievable, and updated.

Qualifications

• Bachelor's degree in Business administration, Human Resources, Training, Hospitality or any related field.
• Proficient in MS Office particularly in Excel, Word, Powerpoint, and Outlook.
• Experience in administrative, training coordination, or records-management work.
• Exposure to food service or retail operations is an advantage.
• Strong organizational and documentation skills.
• High attention to detail and data accuracy.
• Effective written and verbal communication.
• Competent spreadsheet and records-management skills.
• Ability to coordinate multiple schedules and stakeholders.
• Ability to prioritize simultaneous requirements and meet deadlines and basic problem-solving and follow through.