Training Admin Executive x2 / AMK / 5D week!

Training Admin Executive x2 / AMK / 5D week!

• To provide Training administration support Adult Educators (AE) and learners subscribed to ALL WSQ programmes.

• Managing of all service requests (Withdrawal, Rescheduling (Training/Assessment), Re-assessment and Deferment).

• Checking and verifying learner’s attendances, past module results and approving of current module results in training management’s system.

• Attending to all queries sent via Customer Service Relationship Management System (CRMS) within a day.

• Ensure that enrolment and attendance via TPG is captured promptly.

• Any other Ad-Hoc duties that are training administration related

Requirements

• ITE certificate holder or higher with at least 2 years of experience in customer service and training/operations management.

• Ability to deal with customers effectively, in a friendly and professional manner, and has good stress tolerance.

• Possess good decision-making and problem-solving abilities to respond to complaints and queries

• Strong attention to details, with good organizational and multi-tasking ability, with the ability to write and communicate clearly.

• Team player, adaptable, receptive to change and able to thrive in a fast-paced environment.

Interested applicants, please click “Apply Now” or email your detailed resume (MS Word or PDF) to:
[email protected]

Tempserv Pte Ltd

EA License No: 06C3745

Consultant: Isabel Wee/EA Personnel No: R26160338