Training Administrator (Student Support)

About Us

Brighten Institute Australia (BIA) is a Registered Training Organisation (RTO) situated in the heart of the CBD with a focus on delivering AQF qualifications and short courses within the Property Services (Real Estate) Training Package.

We deliver high quality vocational training to new and existing Real Estate Agents across all areas of the industry. Our goal is to ensure that our students are provided with quality education that will equip them with knowledge and skills to propel each individual to reach their career aspirations.

We are looking for

We’re looking for a motivated Training Administrator (Student Support) to support our team in handlin student support responsibilites, promoting and selling real estate training courses to agencies.

On the administration side, you will support the day-to-day administrative requirements of the RTO and provide high-quality support to prospective and current students. This will include processing enrolments, responding to enquiries, maintaining student records and assisting with general course administration.

On the sales and marketing side, you will assist in promoting our training courses to real estate agencies, businesses and individuals, building relationships with prospective clients and students, generating leads, following up enquiries and supporting enrolment growth.

Key Duties & Responsibilities

• Assist in maximising student enrolments by aiding in establishing connections with real estate agencies, other businesses, and individuals through meetings, phone calls, social media platforms, and direct marketing

• Handle prospective student enquiries, provide information about courses and the admissions process, and assist students throughout the enrolment process.

• Work closely with management to generate leads, follow up enquiries, and assist in closing sales.

• To handle student enquiries, provide information to prospective students on the admissions process and courses, and provide assistance with the enrolment process

• Process student enrolments and respond to general student and course enquiries.

• Assist with maintaining the RTO training calendar and coordinating course-related administration.

• Maintain accurate student information and records, including updating the Student Management System and Learning Management System

• Work closely with management to communicate with the government for funded programs like Smart & Skilled

Desired Criteria

• Keen interest in the real estate industry

• Previous experience in an administration role

• Experience in a Registered Training Organisation is high regarded

• Strong organisational and time-management skills with excellent attention to detail.

• Demonstrate excellent written and verbal communication

• Strong organisation and time management skills

• Self motivated and creative

What We Offer

• Career development opportunities – gain experience in marketing and RTO administration with opportunities to grow within the organisation.

• Flexibility to create marketing campaigns and add to existing portfolio

Please contact [email protected] to express your interest in the role.