Training and Adoption Manager

Take the next step in your career with this exciting opportunity within Queensland Health!

What you'll do

As the Training and Adoption Manager, you will lead the delivery of high-quality training, adoption and support services for Queensland Health's Integrated electronic Medical Record (ieMR) system across the state. You will provide expert advice, training and user support as a subject matter expert, while driving the adoption of training strategies that promote consistent and compliant clinical and administrative workflows. Working closely with health services, internal teams, and vendors, you will develop and deliver engaging learning solutions, training collateral and knowledge-sharing initiatives that build capability and enhance service delivery. You will oversee training environments and eLearning resources, monitor mandatory training compliance, and provide insightful reporting on key performance indicators and service outcomes. As a collaborative leader, you will chair state-wide forums, support stakeholder engagement, manage training-related requests and continuous improvement initiatives, and ensure training services remain effective, innovative and aligned with organisational objectives, while actively identifying, managing and reporting risks within your area of responsibility.

About you

We are searching for someone who has:

• Expert level knowledge of the user-facing ieMR solution with capacity to rapidly develop an in-depth technical understanding of the ieMR
• High level of experience in training and adoption within a large and complex, geographically diverse, ICT environment
• High level of experience with Oracle Health training highly desirable
• High level of interpersonal, negotiation, consultation, oral and written communication skills with a diverse range of stakeholders to achieve tangible improvements in training and adoption service quality
• Demonstrated success in designing, implementing, and embedding multimodal learning collateral
• Demonstrated ability to use Service Now to manage incoming requests and work within the ITIL framework for Change, Request and Problem management
• Demonstrated ability to contribute to, and provide detailed meaningful reporting on, key performance indicators

Why work with us?

Work alongside passionate professionals in a supportive and inclusive environment that values people and prioritises employee success and wellbeing. This includes

Competitive salaries

• 12.75% superannuation
• 17.5% leave loading

Employee wellbeing

• Access to 24/7 confidential employee support providers and counsellors including for immediate family members
• Additional flexibility to support your work life balance including access to generous leave entitlements, such as purchased leave, domestic violence leave, reproductive health leave, cultural leave, study and examination leave.

Professional development

• Career progression with more than 300 diverse career pathways and career support to take you further!
• Access to a variety of programs and initiatives to support training and career growth.
• Grow your skills through hands-on experience and access to internal training opportunities and additional financial and leave benefits for approved external training and development.

Our commitment to equity, diversity and inclusion

At Queensland Health, our work environment is inclusive and supportive, and we value our employees. We are an equal opportunity employer and encourage applications from people of all cultures, abilities and backgrounds.

Our commitment to cultural safety, equity, diversity and inclusion means we understand some people may need changes to the recruitment process. If you need support during the recruitment process, such as meeting with the panel virtually instead of in person, please reach out to the hiring manager. We value diverse candidates and your need for adjustments will not affect our hiring decisions.

Ready to apply?

For further information on how to apply please review the attached Role Description.