Training and Development Lead

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Location: Mumbai, Bangalore, Pune, Noida, Gurgaon and Delhi

Discover the Role

In this role, youll shape highimpact learning experiences by leading endtoend learning initiatives and driving meaningful development across the business. You’ll partner closely with stakeholders, deliver engaging training, and mentor junior team members while setting the standard for excellence in learning design and facilitation. It’s a great opportunity for someone who thrives in a dynamic, global environment and wants to influence how learning grows at TMF; ideal for someone who enjoys combining facilitation expertise with strategic project leadership.

Key Responsibilities

• Conduct ongoing research in businesscritical areas to support the design and delivery of highimpact learning solutions.
• Provide guidance, coaching, and feedback to junior team members, helping them grow, share knowledge, and apply best practices effectively.
• Own and manage longterm deliverables, coordinating support from junior colleagues where needed.
• Deliver training sessions to the business (locally or globally) while mentoring junior facilitators in developing and delivering training.
• Lead various projects and programs within the Business Academy, ensuring successful execution from planning to delivery.
• Drive promotion and awareness of learning opportunities across the business, identifying innovative ways to engage the target audience.
• Set the tone for highquality service and learning delivery within the team, acting as a role model for excellence.
• Understand stakeholders’ needs and provide clear, practical, “howto” guidance to support them effectively.

Key Requirements

• 6–9 years of experience in Learning & Development or a businessrelevant field.
• Proven experience in learning design and facilitation, with at least one recognised specialism.
• Strong project management skills and experience overseeing learning programs from an administrative and delivery perspective.
• Solid background in training facilitation and delivering learning sessions.
• Excellent stakeholder management and relationshipbuilding capabilities, with the ability to engage, influence, and collaborate effectively with stakeholders at various levels across the organisation.
• Experience working with senior stakeholders and influencing at different organizational levels.
• Strong understanding of learning design principles, measuring learning impact, and evaluation methods — and the ability to share this knowledge with others.
• Ability to handle challenging situations with professionalism, escalating issues appropriately.
• Proactive in gathering information from stakeholders and sharing relevant insights with the team.
• Curious mindset with a strong commitment to continuous learning — both within the current role scope and future areas of development.
• Strong problemsolving skills and the ability to work effectively in a dynamic, fastpaced environment.
• Proactive approach to managing workload, priorities, and proposing solutions.
• Proficiency in Microsoft Excel and PowerPoint aligned with team needs.
• Advanced facilitation skills with the ability to connect with live audiences (virtual or inperson).
• Positive, collaborative, and proactive attitude.
• Ability to analyze and present data in a clear and meaningful way to business stakeholders.

Nice to have:

• Experience in the financial services industry, ideally in an organization similar to TMF Group.
• Interest or experience in Artificial Intelligence (AI) or using digital tools to enhance learning and training methods.