Training and Development Manager

ob Title: Manager / Sr. Manager - Training & Development (Real Estate)

Location: Gurugram, Haryana
Experience: 4-10 Years (Minimum 2+ Years in Real Estate Mandatory)
Department: Sales Training / Learning & Development
Employment Type: Full-time

About The Role

We are looking for an experienced Training & Development professional from a Real Estate background to build and lead our sales capability engine. You will be responsible for training our in-house sales team, channel partners, and new joiners to improve product knowledge, sales pitch, and closing skills.

This is not a generic HR training role - we need someone who has sold/trained for real estate and understands Gurgaon luxury market, buyer objections, and channel partner ecosystem.

Key Responsibilities

1. Sales Training & Induction:

• Design and deliver comprehensive induction program for new Sales Executives / Managers - covering company projects, real estate fundamentals, RERA, sales process, and CRM
• Conduct regular product training for all projects - USPs, floor plans, pricing, payment plans, competition benchmarking, location advantages
• Train team on buyer personas - Investor vs End-User, HNI handling, NRI clients

2. Sales Effectiveness & Soft Skills:

• Train on complete sales cycle: Lead handling, Site visit pitch, Objection handling, Negotiation, and Closing techniques
• Conduct role plays, mock site visits, and call audits to improve conversion
• Training on CRM discipline, follow-up process, and sales etiquette

3. Channel Partner Training:

• Conduct regular training sessions for Channel Partners (CPs) and their teams on new launches, offers, and project updates
• Create CP training modules and certification programs
• Support CP meets and roadshows with training content

4. Content Development & L&D Operations:

• Create training modules, PPTs, sales scripts, battle cards, FAQs, competitor sheets, and video content
• Build training calendar, track attendance, effectiveness, and training ROI
• Conduct Training Needs Identification (TNI) and develop improvement plans
• Maintain training MIS and report on performance improvement post-training

5. Market & Product Intelligence:

• Keep team updated on Gurgaon/Market trends, new launches, pricing, and policy changes (RERA, circle rates, home loans)
• Work closely with Marketing & Pre-Sales to align pitch with campaign messaging

Requirements

• Mandatory: 4-10 years of experience in Training & Development / Sales Training, with at least 2+ years in Real Estate (Residential - Luxury / Ultra-Luxury in Gurgaon is highly preferred)
• Proven experience training real estate sales teams (15-50 people) and channel partners
• Excellent communication, presentation, and public speaking skills - Hindi & English
• Strong understanding of real estate sales process, CP network, and buyer psychology
• Ability to create engaging training content - PPTs, videos, scripts, manuals
• Hands-on with CRM (Salesforce, LeadSquared, etc.) and MS Office / Google Suite
• Willing to travel to sites and for CP training

Good to Have:

• Experience in a reputed developer - DLF, Emaar, Sobha, Godrej, M3M, Elan, etc. or large IPC / Channel Partner firm
• Certification in Training / L&D / Coaching
• Experience in LMS implementation

Education

MBA / Graduate with relevant experience in Sales Training.

Pay: ₹40,000.00 - ₹60,000.00 per month

Work Location: In person