Training and Development Manager

Job Profile - Training & Development Manager / Full Time / Permanent / Work From Office

Package - 3.00 Lacs to 4.2 Lacs per annum (In Hand)

Roles and Responsibilities :

• Prepare Training Module to conduct Product & Process Training, Soft SkillsTraining, Communication Skills Training, Sales Training, SOP Training ,Induction Etc.
• Monitor and coach agents on grammar, pronunciation, syllable stress and other aspects of the English language,culture, etc.
• Provide consistent coaching and feedback to enhance employee performance.
• Develop action plans for the bottom quartile and ensure they move up the learning curve. Ensure advisors are skilled & knowledgeable to handle customer interactions.
• Coach advisors on improvement in products & processes, Create learning solutions and customize training delivery.
• Provide Financial Market Training - Forex & Comex. Conduct OJT & Refresher Training. Organize JKQ & Complete Certification Process.
• Conduct Session on Compliance & Customer Satisfaction.
• You shall execute & perform all such duties that may be assigned to you from time to time and we reserve the rights to change these at our discretion.

Desired Candidate Profile :

• Excellent command on both English and Hindi Language(verbal and written)
• Graduate or Post Graduate, certifications are a plus
• Confident,Driven, Enthusiastic, and Innovative.
• Experience of training sales professionals preferably in financial industry
• Knowledge of Global Market. (Forex & Comex)

Reach Us On :

[email protected]

7880102423

Job Types: Full-time, Permanent

Pay: ₹25,000.00 - ₹35,000.00 per month

Benefits:

• Provident Fund

Ability to commute/relocate:

• Indore, Madhya Pradesh: Reliably commute or planning to relocate before starting work (Required)

Education:

• Bachelor's (Required)

Experience:

• Training & development: 1 year (Required)

Language:

• English (Required)

Shift availability:

• Day Shift (Required)

Work Location: In person