Training and HR Coordinator

Working as an integral member of the Human Resources Team, the Training & HR Coordinator will provide effective HR administrative and training coordination support across the organisation.

Training coordination, induction and compliance will be the primary focus of the role. The postholder will work closely with HR colleagues, line managers and employees to support the completion of mandatory training requirements, identify barriers to compliance and assist in finding practical solutions to encourage engagement and timely completion. The role will also provide support across other HR activities as required, contributing to the effective delivery of HR services.

The successful candidate will be enthusiastic, motivated and well organised, with the ability to manage competing priorities in a fast-paced environment while maintaining high standards of accuracy and service. They will demonstrate initiative, a practical approach to problem-solving and the ability to build positive working relationships with colleagues across the organisation.

This role will suit someone who is keen to develop their skills and experience within a small, supportive and motivated HR Team, while contributing to the delivery and continuous improvement of HR and training services.

The following duties are intended to provide guidance to the person assigned to the post and are not an exhaustive list of the responsibilities associated with the role.

Principal Duties And Responsibilities

• Work closely with internal departments to support effective end-to-end processes for employee onboarding, induction and training.
• Coordinate training and development activities, including general training, mandatory regulatory training and bespoke programmes, working with HR and relevant business colleagues to identify training needs and arrange appropriate training interventions.
• Assist in the development and maintenance of induction materials, training resources and programme documentation.
• Support and promote compliance with mandatory regulatory, statutory and role-specific training requirements across the organisation.
• Monitor training completion and follow up with employees and line managers regarding outstanding training requirements, in line with established procedures.
• Identify barriers to training completion and work with employees, line managers and relevant departments to find practical solutions to improve participation and compliance.
• Encourage engagement with mandatory training by communicating requirements clearly, responding to queries and helping managers and employees understand the importance of completing training within the required timeframes.
• Highlight recurring issues, overdue training and potential compliance concerns to the appropriate manager, assisting with follow-up actions as required.
• Prepare, maintain and update training matrices and reports on a weekly and monthly basis to monitor completion rates, identify outstanding requirements and support compliance reporting.
• Maintain accurate and up-to-date training records and employee information, ensuring records are appropriately maintained and available for audit purposes.
• Ownership for all educational funding applications and processing of people related expenses.
• Provide an efficient, professional and responsive HR administration service to the business, offering first-level advice to line managers on HR-related queries in accordance with established policies and procedures.
• Apply relevant Irish employment legislation, policies and guidance when completing HR operational activities, seeking guidance where appropriate to ensure processes are completed accurately and within required timeframes.
• Review day-to-day work practices and suggest improvements to enhance efficiency, accuracy and service quality.
• Provide administrative and coordination support for recruitment activities and disciplinary and grievance procedures, as required.
• Assist with HR-led projects and activities, including employee relations processes, as necessary.
• Provide cover for the HR Coordinator role to support continuity of HR services.
• Undertake other duties appropriate to the role as required.

Person Specification:

• 3 years’ experience in a busy HR office desirable.
• 2 years’ experience in a training role.
• Degree in HR or equivalent experience.
• Advanced Excel skills.
• Experience with HRIS and online learning systems desirable.
• Knowledge of Irish employment legislation.
• Experience in continuous improvement.
• Ability to handle confidential information appropriately
• Strong communication and interpersonal skills, with the ability to engage with people at all levels.
• Excellent attention to detail, organisation and time management.
• Sound judgement, discretion and a professional approach.
• Positive, proactive team player who demonstrates initiative.
• Solution-focused, with a systematic approach to problem-solving and improving processes.
• Ability to promote training compliance, follow up on outstanding training and work with employees and managers to overcome barriers to completion.
• Ability to prioritise tasks and meet tight deadlines.
• Customer-focused, approachable and committed to treating others fairly and respectfully.

Willingness to learn, develop and adapt to changing business needs.