Training Associate

Company Overview

URC Vietnam Co., Ltd. is part of Universal Robina Corporation (URC), a leading branded food and beverage company in ASEAN and Oceania. In Vietnam, URC serves consumers through strong commercial teams and FMCG operations, supported by a commitment to people development, innovation, execution excellence, and sustainable growth.

Job Purpose

The Selling Training Associate is responsible for developing the capabilities of the Sales team, including CDP, PG, and Sales Supervisors, by ensuring they are equipped with comprehensive product knowledge, have a solid understanding of and comply with sales processes, and effectively utilize sales support tools.

The role is also responsible for keeping up to date with the latest training trends and practices in the FMCG industry to continuously enhance the capabilities and performance of the Sales team.

1. KEY RESPONSIBILITIES

• Identify capability gaps and training needs of the Sales team through analysis of sales performance data, KPIs, execution performance via the DMS system, and regular field work with the Sales team.
• Develop training and capability development plans based on identified needs and capability gaps.
• Develop, prepare, and update training materials and content in line with identified training needs.
• Deliver training and capability development programs for the Sales team within the assigned areas.
• Implement and monitor field coaching activities conducted by Sales Supervisors for the Sales team.
• Conduct onboarding and orientation programs for new Sales employees.
• Monitor and evaluate the effectiveness of training programs.
• Prepare regular training reports by training program, month, quarter, and year.
• Propose and implement initiatives to improve Sales team performance and effectiveness.
• Implement other Sales capability development programs rolled out by the Company nationwide.
• Perform other job-related duties as assigned by the direct manager.

2. KEY STAKEHOLDERS

Internal:

• All relevant departments and functions within the Company.

External:

• Vendors.
• Distributors.
• Customers.
• Consumers.

3. JOB REQUIREMENTS

Mandatory Requirements

• Bachelor’s degree from an accredited university.
• Minimum 01 year of experience in Training, Learning & Development (L&D), People Development, or related areas.
• Proficiency in Microsoft Office applications, including PowerPoint, Excel, and Word.
• Basic English communication skills.
• Strong willingness to learn and continuously develop.
• Ability to adapt quickly to change.
• High sense of responsibility and accountability.

Preferred Qualifications

• Male.
• Under 30 years old.
• Sales experience in the FMCG industry is preferred.
• Experience in Sales Capability is an advantage.

4. COMPENSATION & BENEFITS

• Competitive salary, negotiable based on the candidate’s qualifications and experience.
• Annual performance bonus based on the Company’s business results and individual performance.
• Full benefits in accordance with the Company’s policies.
• Opportunities for continuous learning, professional development, and capability building in a professional FMCG environment.
• Opportunities to gain hands-on exposure to Sales operations and participate in nationwide Sales capability development programs.