Training Coordinator

Company Overview:

Hartley People Training isn’t just a workplace; it’s a community of passionate people dedicated to making a difference in education and training. We are a Waterford-based provider of contracted further education and training, delivering to Education and Training Boards across Ireland for 25 years. We work with employers, ETBs and learners to design and deliver practical training programmes and we support every learner from enrolment to certification. We work side by side with employers and learners to create training that’s practical, relevant, and focused on helping people succeed. Our team is hands-on, approachable, and committed to supporting every learner’s journey.

The role

As Training Coordinator, you will run training programmes from activation to close: scheduling, tutor booking, learner enrolment, documentation and reporting. You will be the day-to-day contact for tutors, learners and external clients on your programmes, and you will report to the Operations Manager on progress, developments and issues.

What you'll do

• Coordinate the delivery of assigned training programmes to agreed timelines, budgets and quality standards
• Schedule courses, book venues and confirm tutors, ensuring the right tutor is in place for each programme
• Manage learner enrolment, attendance records and progression, and respond to learner queries
• Maintain programme documentation to awarding body and Hartley People standards, including programme design, delivery records and assessment evidence
• Support internal verification and external authentication by preparing and filing assessment records on time
• Act as the point of contact for tutors, learners and clients on your programmes, and resolve day-to-day issues
• Provide regular progress reports to the Operations Manager and flag risks early
• Maintain the learning management system and other training technology for your programmes
• Support the maintenance of the tutor panel, including onboarding new tutors and keeping tutor records current
• Travel to delivery venues and client offices as required for course launches, monitoring visits and learner support

Requirements

• Third-level qualification in project management, business or a related discipline
• Two to five years' experience in a coordination, scheduling, project support or customer-facing role
• Strong organisational skills, with the ability to run several programmes at once and deliver to deadline
• Accurate record-keeping and attention to detail, with a commitment to follow-through
• Confident communicator, able to build working relationships with tutors, learners and external clients
• Proficient in Microsoft Office and comfortable learning new systems
• Confident with excel or similar data management tools
• Full clean driving licence
• We do find that people from a hospitality or similarly fast paced environment tend to thrive in this environment

For immediate consideration, please email your CV to Laura at [email protected]

Hartley People Recruitment work to the highest ethical standards within our industry, and we value the trust you place in us when you send your CV. We guarantee that your CV will not be shared with any client without your prior consent and can offer a full consultation in confidence.

Work Location: Waterford

Job Types: Full-time, Permanent

Job Type: Permanent

Work Location: In person