Training Coordinator - Prestigious Client

Job Description 2: Training Manager (TM) School FM Operations

Company: SMC Integrated Facility Management Solutions Pvt. Ltd. (SMC India)
Position: Training Manager (TM) – Soft Services & Operations
Client Site: Educational Institution
Location: Nashik, Maharashtra

Reporting To: Facility Manager (SMC Site Lead) & Regional L&D Head (SMC India)

Position Overview

SMC India is hiring a Training Manager (TM) to drive continuous learning, skill upgrading, and behavioral excellence across our 80+ soft services and housekeeping staff deployed at the school site in Nashik. The TM will build and execute practical training programs tailored to school environments—focusing on specialized sanitization, mechanized cleaning, soft skills, child safety protocols, and SMC’s digital compliance processes.

Key Responsibilities

1. Training Delivery & Curriculum Development

• Design and execute practical, vernacular-based (Marathi/Hindi) training modules for blue-collar housekeeping staff, janitors, and supervisors.
• Train staff on SMC’s Standard Operating Procedures (SOPs) for classroom sanitation, cafeteria hygiene, washroom cleaning, and playground upkeep.
• Conduct onboarding and induction programs for newly hired personnel.

2. Technical, Machinery & Process Training

• Train staff on proper usage, safety, and care of modern housekeeping machinery (scrubbers, single-disc machines, vacuum cleaners).
• Impart training on eco-friendly chemical dilution ratios, cross-contamination prevention, micro-fiber technology, and Personal Protective Equipment (PPE).
• Educate staff on using digital tools for attendance, task logging, and digital checklists.

3. Child Safety, POSH/POCSO & Soft Skills

• Conduct mandatory sensitization training on child safety awareness, POCSO guidelines, and appropriate conduct around students and teaching staff.
• Train staff on personal grooming, uniform discipline, polite communication, and campus etiquette.
• Emphasize ergonomics, back safety, and emergency response procedures in school environments.

4. Quality Audits & On-Floor Coaching

• Perform daily floor audits to evaluate real-world implementation of training standards.
• Identify operational gaps, cross-contamination risks, or sub-par cleaning quality and conduct targeted re-training sessions.
• Track workforce skill matrices and implement SMC worker recognition/reward programs to reduce attrition and raise team morale.

Key Requirements & Qualifications

• Education: Degree/Diploma in Hotel Management, Hospitality, Training & Development, or Human Resources.
• Experience: 4–7 years in operational/housekeeping training within hospitality, Facility Management, or institutional spaces.
• Core Skills: Excellent training delivery, coaching, and floor demonstration capabilities in Marathi and Hindi.
• Soft Skills: Exceptional patience, empathy, and ability to train and motivate frontline workers effectively.
• Location: Based in or willing to relocate to Nashik.