Training Director

Position Summary

The Training Center Director is responsible for the overall leadership, management, and operation of the company’s training center. This position oversees training programs, instructors, curriculum development, facility operations, equipment, safety compliance, scheduling, and training records to ensure employees and clients receive consistent, high-quality instruction.

The Director will ensure training programs meet company standards, applicable regulatory requirements, customer expectations, and industry best practices. This role requires strong leadership, organizational, communication, and instructional skills, with a focus on operational efficiency, employee development, safety, and continuous improvement.

Essential Duties and Responsibilities

Training Program Management

• Oversee the development, implementation, and delivery of training programs for employees, customers, and other designated participants.
• Ensure training materials, lesson plans, and instructional methods remain current, accurate, and aligned with company requirements.
• Coordinate required safety, technical, equipment-specific, and professional development training.
• Monitor training effectiveness through evaluations, assessments, feedback, and performance results.
• Ensure training courses are delivered consistently and meet established learning objectives.

Leadership and Personnel Management

• Supervise, coach, and evaluate instructors, training coordinators, and other training center personnel.
• Establish clear expectations for performance, professionalism, attendance, and accountability.
• Coordinate instructor schedules, staffing levels, workload distribution, and professional development.
• Foster a positive learning environment that promotes safety, respect, teamwork, and continuous improvement.
• Address performance concerns promptly and consistently in accordance with company policies.

Operations and Facility Management

• Manage daily training center operations, including course scheduling, classroom assignments, equipment availability, and facility readiness.
• Maintain training areas, tools, equipment, and instructional materials in a clean, organized, and safe condition.
• Coordinate equipment inspections, maintenance, repairs, and replacement as needed.
• Monitor inventory and coordinate purchasing within approved budgets.
• Ensure training activities are conducted in accordance with established safety procedures and facility requirements.

Compliance and Recordkeeping

• Maintain accurate training records, attendance logs, test results, certifications, and completion documentation.
• Ensure required training documentation is completed, submitted, and retained within established deadlines.
• Monitor applicable regulatory, customer, and company training requirements.
• Support internal audits, customer audits, inspections, and compliance reviews.
• Immediately report training-related safety incidents, compliance concerns, and other significant issues to the appropriate management personnel.

Budget and Business Development

• Monitor expenses, staffing costs, equipment needs, and training resources.
• Identify opportunities to improve efficiency, expand training offerings, and increase training center utilization.
• Coordinate with Operations, Human Resources, Safety, and other departments to identify training needs and establish priorities.
• Maintain professional relationships with customers, vendors, instructors, and applicable training organizations.

Performance and Continuous Improvement

• Establish and monitor key performance indicators, including course completion, training quality, customer satisfaction, and operational efficiency.
• Review feedback and training outcomes to identify improvement opportunities.
• Prepare periodic reports regarding training activities, personnel performance, compliance, and operational needs.
• Implement corrective actions and process improvements when training or operational standards are not met.

Qualifications and Requirements

• High school diploma or GED required; an associate or bachelor’s degree in education, business administration, occupational safety, or a related field is preferred.
• Current trainer certifications in courses such as (OSHA 10/30, HAZWOPER, First Aid/CPR, H2S Aware, SafeLand, etc.)
• Relevant experience in training, safety, operations, workforce development, or instructional leadership.
• Prior supervisory or management experience preferred.
• Knowledge of workplace safety practices, training documentation, and applicable industry requirements.
• Strong organizational, communication, presentation, and problem-solving skills.
• Demonstrated ability to lead personnel, manage competing priorities, and hold team members accountable.
• Proficiency with Microsoft Office and electronic recordkeeping or learning management systems.
• Ability to develop, maintain, and enforce consistent operational procedures.
• Ability to work effectively with employees, customers, instructors, and management at all levels.

Preferred Qualifications

• Experience managing a safety training center, industrial training facility, or technical education program.
• Experience with OSHA-related training and other applicable industry safety standards.
• Relevant instructor credentials, industry certifications, or train-the-trainer qualifications.
• Experience managing training budgets, facilities, equipment, and multiple concurrent courses.
• Experience developing training programs and evaluating instructional effectiveness.

Physical and Work Requirements

• Ability to work in classroom, office, shop, and field-training environments.
• Ability to walk, stand, and move throughout the training facility as required.
• Ability to assist with training activities and equipment demonstrations when appropriately qualified.
• Ability to work flexible hours when necessary to support training schedules and business needs.
• Ability to travel occasionally, if required.

Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the position.

Performance Expectations

The Training Center Director is expected to:

• Maintain a safe, professional, organized, and effective training environment.
• Ensure training programs and records meet established company and applicable compliance requirements.
• Provide effective leadership, direction, and accountability for training personnel.
• Deliver training programs on schedule and within approved budgets.
• Maintain training equipment and facilities in a safe and serviceable condition.
• Communicate training needs, operational concerns, and performance results to management.
• Continuously improve the quality, efficiency, and effectiveness of training operations.

Pay: $95,000.00 - $115,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Professional development assistance
• Retirement plan
• Vision insurance

Application Question(s):

• List any training certifications that you have.

Experience:

• Training Management: 3 years (Required)

License/Certification:

• Driver License (Required)

Work Location: In person