Training Director RCM

Job Title: Training Director RCM

Experience: 18–22 Years

Industry: US Healthcare / RCM

Location: Hyderabad

Employment Type: Full Time

Job Summary:

We are looking for a Training Director to lead the overall learning and capability development strategy for US Healthcare RCM operations.

Key Responsibilities:

• Develop and execute the organization-wide training and capability development strategy.
• Lead large training teams across multiple processes and locations.
• Establish training governance, KPIs, competency frameworks, and performance standards.
• Drive TNA, curriculum development, leadership development, and upskilling programs.
• Build structured learning journeys for new hires, experienced employees, and leadership teams.
• Partner with Operations and Quality to address performance and knowledge gaps.
• Measure training effectiveness through productivity, quality, certification, and business outcomes.
• Lead training transformation, digital learning, and content standardization initiatives.
• Support new client/process transitions and large-scale hiring programs.
• Present training performance and strategic initiatives to senior leadership.

Required Skills:

US Healthcare RCM, Training Leadership, Learning & Development, TNA/TNI, Curriculum Design, Capability Development, Leadership Development, Training Governance.