Training Executive

Job highlights

• Required bachelors degree in business administration,Hospitality management or diploma in relevant field .

• Proven experience in Training Executive role,preferably within the franchise or FMCG industry

• Create comprehensive training modules covering operations, customer service, product knowledge, and brand standards.

• Design training materials, manuals, and resources that convey franchise policies and best practices.

• Organize and conduct training sessions, workshops, and pre-launch training for franchisees and their teams.

• Facilitate engaging training sessions in-person and online, using varied instructional techniques.

• Evaluate training effectiveness using assessments, feedback, and performance metrics.

• Maintain records of training activities and outcomes, and report to senior management.

Secondary

• Assist in the creation and updating of training materials based on franchisee feedback and performance data.
• Provide recommendations for training program improvements and innovations.
• Support cross-departmental initiatives that involve training and development.
• Keep abreast of industry trends and best practices to ensure the training program remains relevant.
• Adapt training to fit specific franchise needs, considering local demographics and operational challenges.

Financial

• Monitor training budget and expenses, ensuring they align with financial plans.
• Report on training costs and ROI to senior management.
• Help manage costs associated with training sessions and materials.

Number of Employees Managed: - Types of Employees Managed: Franchise owners, Operation executives, NSO Executive. Assistant managers, Interaction With Partons And Public

• Franchise owners, Operation executives, NSO Executive. Assistant managers,CCTV operators, Outlet Employees, Outlet Manager etc.

Physical Demand

• Frequent travel to franchise locations and other sites, which may include driving or using public transportation.
• Occasionally lifting and carrying items such as documents, equipment, or promotional materials.
• Ability to handle occasional long hours and manage multiple tasks under pressure.
• Ability to work in different environments, including office settings, store locations, and outdoor sites, which may involve varying temperatures and weather conditions.

Requirements

• Required bachelors degree in business administration, Hospitality management or diploma in relevant field
• Proven experience in Training Executive role, preferably within the franchise or FMCG industry